Troubleshooting
167
…
with basic settings, maintenance and care
Account cannot be
created.
All available account memories are already occupied.
Delete an account you no longer need.
Cleaning the print system
does not improve print
quality.
Print heads are heavily stained or dried out.
Repeat the cleaning procedure: ‘Intensively clean’
function
(see chapter 14.4 on page 145)
.
If the malfunction persists:
clean print heads manually
(see page 146)
.
Data for logo, types of mail
or rate table are not
loaded into the ultimail
from the card.
Card is defective.
Call Francotyp-Postalia customer service.
The card contains no valid data.
Data transfer to FP-
service impossible.
ultimail fails to establish a connection to the data
centre.
Check connection configuration
(see chapter 13.15,
page 120)
.
Check phone numbers
(see chapter 13.16, page 126)
.
For more troubleshooting tips regarding connection
problems please refer to
page 166
.
Rate table updating /
loading from the data
centre.
Problem
Possible cause and remedy
Содержание ultimail
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