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6.3.3

Envelope feeding problems

6.3.4

Document feeding problems

Symptom

Possible cause

Remedy

Reference

Envelopes are
double fed.

Envelopes not placed
properly in the
hopper.

Check and replace if
needed.

“Loading Envelopes” on
page 14

Envelope stops
skewed.

Side guides of the
envelope hopper are
set too wide.

Check side guides
and adjust if needed.

“Loading Envelopes” on
page 14

Envelopes are fed
irregularly.

Hopper almost
empty.

Refill hopper.

“Loading Envelopes” on
page 14

Side guides set too
narrow.

Check side guides
and adjust if needed.

“Loading Envelopes” on
page 14

Flap is wrinkled
and sometimes
not opened.

Envelope not within
specifications.

Check specifications
and change
envelopes if needed.

“Envelope and Insert
Specifications” on
page 28

Flap sticks.

Store envelopes
according to
specifications.

“Envelope and Insert
Specifications” on
page 28

Flap curled.

Envelopes stored or
manufactured
improperly.

“Envelope and Insert
Specifications” on
page 28

Symptom

Possible cause

Remedy

Reference

No document fed. Feeder empty.

Refill feeder.

“Loading the Document
Feeder Tray” on page 13

Side guides set too
narrow.

Adjust the side
guides.

“Adjusting the Side
Guides of the Document
Feeder” on page 13

Feeder trays are not
locked.

Push the lever to lock
the feeder.

“Loading Documents” on
page 12

Skewed
documents fed.

Side guides set too
wide.

Adjust side guides.

“Adjusting the Side
Guides of the Document
Feeder” on page 13

Feeder trays are not
locked.

Push the lever to lock
the feeder.

“Loading Documents” on
page 12

Shifted
documents in
feeder trays.

Side guides set too
narrow.

Adjust the side
guides.

“Adjusting the Side
Guides of the Document
Feeder” on page 13

Feeder trays are not
locked.

Push the lever to lock
the feeder.

“Loading Documents” on
page 12

Dirty feeder rollers. Clean the feeder

rollers.

Содержание All in One Printer

Страница 1: ...USER S GUIDE ...

Страница 2: ... 12 3 4 Loading Envelopes 14 3 5 Filling the Sealing Liquid Reservoir 15 3 6 Run a Job 15 3 7 Daily Mail 16 3 8 Stopping the system 16 4 Job Programming 17 4 1 Create a Job 17 4 2 Edit a Job 18 4 3 Delete a Job 18 5 Operator Maintenance 19 5 1 Cleaning or Replacing Moistening Brushes 19 5 2 Clean the System 19 6 Fault finding 20 6 1 Error Messages 20 6 2 Clearing Stoppages 20 6 3 Operator Troubles...

Страница 3: ...Precautions Only competent personnel should operate this system If incompetent personnel do operate this system the manufacturer does not accept responsibility for any resulting accidents or injuries Only skilled persons who are aware of the risks involved may open the protective covers For safety reasons the system will not function when the covers are open Keep long hair fingers jewelry etc away...

Страница 4: ...Make sure the system has a good functioning connection that has protective earthing the plug and socket outlet must match Japan Establish an earth connection before connecting the mains plug to the power supply First disconnect the power supply before removing the earth connection Languages This manual is also available in other languages For more information please contact your local supplier War...

Страница 5: ...materials and components of waste electrical and electronical equipment needs selective treatment as their injudicious handling or disposing of on or into land water or air would represent a major threat to the environment and human health In order to facilitate collection and treatment separated from normal domestic waste electrical and electronical equipment is marked with the following logo Not...

Страница 6: ...ype in so called jobs 2 1 The Folding and Inserting Process The figure shows an overview of the document and envelope flow Feeder Area 1 The system has a feeder block with two document feeders The feeder block is equipped with hopper swap This means that you can link both feeders as pairs When the first feeder is empty the system switches to the other feeder Meanwhile you can refill the other empt...

Страница 7: ... up and transported to the insert position inside the system Feeder for Business Reply Envelopes BRE and Other Enclosures feeder 3 Small enclosures or BREs are fed from feeder 3 and added to the folded document set Folding area 4 In the folding area the documents are folded The following fold types are possible see Terminology on page 29 No fold V fold single fold C fold letter fold Double V fold ...

Страница 8: ... for adjusting side guides envelope hopper E document feeder 1 F document feeder 2 O locking lever for side guides of document feeder tray 2 and for filling tray 2 G flap for access to document path of feeder 3 P thumb wheel for adjusting side guides H support feeder 3 document feeder tray 2 I side guides feeder 3 Q sealing liquid reservoir J thumb wheel to adjust side guides feeder 3 R catch tray...

Страница 9: ... the touch screen do not use sharp objects to press on the touch screen 2 4 User Interface Description 2 4 1 Explanation of Buttons and icons Buttons Meaning of Icons in Upper Left Corner of Touch Screen The icons in the upper left corner indicate the menu type you are working in Opens a selection menu with language settings and supervisor menu Back return to the previous menu Home return to the j...

Страница 10: ...ob Description Current Job If you want more information on a job select the job in the job selection menu The current job menu shows the following information of the selected job Job name Job counter total number of mail sets that have been processed with this job If you want to set the job counter to zero press the edit button and Reset job counter Note The counter settings are job related A pict...

Страница 11: ... This menu enables you to Define custom envelope sizes press the Adjust stop position button Adjust the envelope stop position see Envelope Position on page 26 Adjust the sealing position see Sealing position on page 26 Switch off popups like the popup that tells you to press the 1x button 2 4 6 Job Settings Menu When you press on a job and press the edit button the job settings menu opens This me...

Страница 12: ...m if it is connected to the incorrect power supply Before plugging in the system check if the local voltage is the same as the voltage mentioned on the type plate For the location of switches and buttons see Operating Controls on page 7 To start up the system 1 Connect the system to the mains power supply 2 Use the power switch to switch the system on The power switch is located at the back of the...

Страница 13: ...e feeder linking two documents document enclosure one document no fold V fold C fold Address carrier in feeder 1 Face up and trailing Address carrier in feeders 1 and 2 Face up and trailing Address carrier in feeder 1 Face up and trailing Address carrier in feeder 1 Face up and trailing double V fold 1 1 1 1 2 Address carrier in feeder 3 Face up and trailing 3 3 2 ...

Страница 14: ...eeder Tray To load the document feeder tray 1 Pull lever C at the tray 2 Place a stack of documents between the side guides Feed the documents depending on the type of documents as shown in 3 3 1 Document Orientation on page 12 3 Return lever C to its original position 3 3 4 Adjusting the Side Guides of Feeder 3 To adjust the side guides of feeder 3 1 Move the side guides C apart as far as possibl...

Страница 15: ...e side guides B apart as far as possible with thumb wheel A 2 Fan the stack of envelopes C and place them between the side guides flap down and trailing bottom side of envelope pointing to the system 3 Move the side guides towards the envelopes with thumb wheel A The space between the side guides and the envelopes should be such that the envelopes have just enough play to move freely Note If the d...

Страница 16: ...rvoir 7 Close the system Before you start the job wait approximately 5 minutes for the brushes to moisten 3 6 Run a Job Note Before you run a job make sure the sealing liquid reservoir is filled To run a job 1 From the home menu choose a job The job information appears see Job Description Current Job on page 9 2 Load envelopes as specified in the job 3 Load the documents face up and trailing as sp...

Страница 17: ...the document or document set in the feeder 1 3 Press the button to start the job The document or document set will be folded and inserted into the envelope as defined in the selected job 4 Place the next document or document set in the feeder The system will keep running to process the inserted document or document set 5 When finished with Daily Mail press the button to stop the job 3 8 Stopping t...

Страница 18: ...r feeder 2 If you choose None you can use feeder 2 as a linked feeder This means that when one feeder is empty the system automatically starts picking documents from the other feeder Enclosure size from feeder 3 Fold type 2 Press the 1x button to make sure that the address position is correct see Address Position on page 26 3 Press the button to start the job or press the button to save the job 4 ...

Страница 19: ...ob settings 4 Press Save to save the job with the changed settings 5 Press the 1x button to make sure that the address position is correct see Address Position on page 26 4 3 Delete a Job To delete an existing job 1 From the home menu choose a job 2 Press the edit button The job settings menu opens 3 Press Delete job 4 Press the Yes button to confirm The job will be deleted without a warning ...

Страница 20: ...lean the rollers Use a cleaning product recommended by your authorized distributor and apply it with a lint free cloth Wipe each rubber roller while turning it manually 3 Clean the casing of the system with a damp cloth and a slightly soapy solution The user must not attempt to service the system beyond that described in this operator manual All other servicing must be carried out by qualified ser...

Страница 21: ...is needed Warning Screen When a cover is opened the touch screen shows a warning screen with the message Cover open and a suggested solution Close cover 6 2 Clearing Stoppages Stoppages can occur in the following area s Document feeders Document path BRE feeder Envelope feeder 6 2 1 Document Feeders When a stoppage occurs in the document feeders remove the documents as follows 1 Pull the feeder bl...

Страница 22: ...open the system 2 If necessary lift flap A or rotate B or roller E to transport the document 3 Remove the documents 4 Close the system 6 2 3 Feeder 3 When a stoppage occurs in feeder 3 remove the document or envelope as follows 1 Press flap A of feeder 3 and rotate the feeder downward 2 Remove the document or envelope 3 Close the feeder A ...

Страница 23: ...to 6 3 5 to solve the problem 3 Switch the system off and on again to verify system operation 4 When the error still occurs contact your service organization Note When contacting the service organization you will also be asked for the last error message 6 3 1 Startup Problems Symptom Possible cause Remedy Reference The system cannot be started after switching on System not connected to mains Conne...

Страница 24: ...is not correctly set In the supervisor menu change the settings of the applicable envelope Sealing position on page 26 Exit roller is wet Clean the exit roller Clean the System on page 19 Flap not sufficiently moistened Water level low Check water level refill if needed Filling the Sealing Liquid Reservoir on page 15 Brushes dry Check brushes replace if needed by the extra soaked set Operator Main...

Страница 25: ...cifications Envelope and Insert Specifications on page 28 Flap curled Envelopes stored or manufactured improperly Envelope and Insert Specifications on page 28 Symptom Possible cause Remedy Reference No document fed Feeder empty Refill feeder Loading the Document Feeder Tray on page 13 Side guides set too narrow Adjust the side guides Adjusting the Side Guides of the Document Feeder on page 13 Fee...

Страница 26: ...e placed on top of the envelope Envelope stops too early Check envelope stop position adjust if needed Envelope Position on page 26 System stops while inserting stoppage at the inserting point Inserted document too long or not correctly folded Make sure the document size and enclosure size equals the job settings Envelope throat incorrect Check envelope specifications Envelope and Insert Specifica...

Страница 27: ...be positioned in a way that you can read it from the envelope window If it is not readable adjust the address position as follows 1 Choose a job and press the 1x button 2 Press the No button if asked if the address is visible 3 Use the arrow buttons to adjust the address position 4 Press the 1x button again to verify the new position 5 Press the Yes button if the position is correct 6 3 8 Sealing ...

Страница 28: ...60950 1 UL Listed I T E Information Technology Equipment conform UL IEC 60950 1 file E153801 Conform NEN EN IEC 60950 1 and derivatives Height Width Length 560 mm 22 0 inch 430 mm 16 9 inch 660 mm 26 0 inch without catch tray Weight 36 kg 79 3 lb Noise level 69 dBA according to ISO 11202 Operating temperature 17 C 34 C 62 6 F 93 2 F Humidity 20 90 Paper quality minimum 70 g m 17 5 lb bond maximum ...

Страница 29: ...etween store room and mailing area the material has to be stored near the system at least 24 hours before use Self copying paper may cause rubber parts to wear quicker The rubber used in this system has the best resistance to Wiggins Teape material Enclosure quality BRE minimum 75 g m 18 75 lb bond BRE maximum 120 g m 30 lb bond Insert minimum 75 g m 18 75 lb bond Insert maximum 250 g m 62 5 lb bo...

Страница 30: ...nate a vertical y coordinate a horizontal width w and a vertical height h Business Reply Envelope BRE Envelope included in outgoing mail sets for addressee response purposes C fold Fold type in which a document set is folded twice in which the folded flaps are on top of each other This fold is illustrated in the picture below The position of both folds is adjustable Synonym letter fold Daily Mail ...

Страница 31: ...nonym double parallel fold Envelope The envelope is the packaging of a mail set Window envelopes are envelopes that have a transparent section through which the address on the address carrier can be read Besides the normal top closing window envelopes there are also bottom closing envelopes Face down Situation in which the front of a sheet is facing downwards when placed in a document feeder Face ...

Страница 32: ...form the inserting function accumulate document set fold and insert and have a single point of control Job A job is an actually produced collection of mail sets based on a certain job definition at a certain point in time for a specific purpose It consists of The job definition used for the production Information about the batch size Job counter The counter that registers the number of mail sets t...

Страница 33: ... set Check whether the address is correctly positioned behind the envelope window Tray Contains a stack of paper for a printer or inserter This paper is supplied to the system for further processing V fold A V fold implies the document set is folded once The fold position is adjustable This fold is illustrated in the picture below Synonym single fold Term Description ...

Страница 34: ...res Note this equipment has been tested and found to comply with the limits for class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance ...

Страница 35: ...tions 29 envelope hopper side guides 14 error messages 20 F face down leading 31 trailing 31 face up leading 31 trailing 31 feed document 13 envelope 14 feeder 5 31 load 13 side guides 13 feeder 3 load 14 side guides 13 feeder linking 17 31 feeder tray 31 feeding process 5 fill sealing liquid reservoir 15 fold double parallel 31 letter 32 single 32 folding area 6 folding process 5 H home menu 9 I ...

Страница 36: ...ill 15 run a job 15 S safety 2 sealing liquid reservoir 7 sealing position 26 select a job 15 single fold 32 software see user interface speed 28 standby button 8 start button 8 starting the job 15 stop button 8 stop the system 16 stoppage document feeders 20 document path 21 envelope hopper 22 feeder 3 21 inserting area 25 supervisor menu 10 T technical specifications inserter 28 test run 33 touc...

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