40
Using your FOXTEL Digital set-top unit
Solving problems
The current
Smartcard is not a
FOXTEL card. Insert
your FOXTEL
Smartcard.
Call your
service provider for
assistance.
You have put the
wrong Smar tcard in
your FOXTEL Digital
set-top unit.
Inser t the right FOXTEL Smar tcard for this digital
set-top unit.
If the problem continues, call FOXTEL on 131999.
This programme is not
available.
This programme is not
currently available.
You will not be able to watch this programme.
If the problem continues, call your ser vice provider.
This programme will
not be available until...
The programme will
not be available until
the date and time
shown on the screen.
Please tr y again at the time shown.
You cannot purchase
this programme at the
moment.
You cannot buy this
programme now.
You may be able to buy it later.
You cannot purchase
this programme.
A problem occurred
while you were tr ying
to purchase the
programme.
Please call your ser vice provider for assistance.
Your entitlement for
this programme has
not yet arrived. Please
wait or re-select later.
Your authorisation
may take a few
minutes to arrive.
Wait a minute or two then tr y again. If the problem
continues, call your ser vice provider.
This programme has
already started. Please
check the TV Guide
for the next showing
The programme has
already star ted.
Check the listings to find out when it is next on.
There is insufficient
credit left on your
Smartcard.
There is not enough
credit left on your
FOXTEL Smar tcard to
buy this programme.
Call your ser vice provider so you can order this
programme.
There is insufficient
space left on your
Smartcard.
Call your
service provider for
assistance.
There is not enough
capacity on your
FOXTEL Smar tcard to
store the information
for this programme.
Call your ser vice provider so you can order this
programme.
Problem
Possible cause
Suggested solution
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