1
Troubleshooting (Continued)
When using the camcorder:
Problem
Cause
Solution
Cannot use the flash strobe.
If the battery icon indicates
low battery, the flash strobe
may be disabled due to insuf
-
ficient voltage.
Replace the battery.
The camcorder does not
respond to any action during
operation.
The camcorder encounters
software failure.
Remove the battery pack and
replace it into the compart-
ment. Then power on the
camcorder.
The recorded pictures appear
too blurred.
The focus is not correctly set.
Adjust the focus to an ap
-
propriate position.
The recorded pictures or
video clips appear too dark.
The environment of shooting
or recording does not have
adequate light.
Use flash strobe when taking
pictures. Add extra light
sources when recording
video clips.
Noises occur when viewing
images on the LCD screen or
on the computer.
The flicker setting does not
match the standard of the
country you are staying.
Adjust the flicker setting.
For
more information, please
refer to the “
Flicker Settings
”
table.
I want to restart the se-
rial number of the file name
(IMG_xxxx).
The counting of the serial
number is handled by the
camcorder firmware.
Use the camcorder “
Format
”
function to format the card.
I convert a media file and
name it as IMG_xxxx.* (xxxx
indicates number). Then I
copy the file to the camcorder
but cannot find it on the
camcorder.
There is another file with
duplicate serial number
(e.g. IMG_0001.MP4 and
IMG_0001.JPG), or the file
type is not supported.
Give the file a distinctive
serial number and make sure
the file type is supported by
the camcorder.
