Four-Faith F2 14-D Series, Руководство пользователя

Страница: 33 / 33

F2X14-D IP Modem User manual
Xiamen Four-Faith Smart Power Technology Co.,Ltd .
Add
：
Floor 11, Area A06, No 370, chengyi street, Jimei, Xiamen.China
Page
31
of 31
Hotline
：
400-8838-199 Tel
：
0592-6300320 Fax
：
0592-5912735 https://en.four-faith.net/
Appendix 1 FAQ
Question 1: The power light doesn't work
Solution: Please check whether power supply is normal or not, the polarity is correct or
not.
Question 2: Can’t set F2X14-D
Solution: Please check serial port cable, and check whether the serial port of PC is
normal or not, the selected port of the software is corrector not.
Question 3: After F2X14-D power on, it can’t connect to the remote serve r
Solution:
(1)Check parameter of F2X14-D is right or not
；
(2)Check SIMcard is insert correctly or not, make sure the SIM card is not stopped
(Can be tested by dialing the card number);
(3)If the remote data server is within the LAN, check that firewall port mapping Settings
are correct or not;
Question 4: Unable to transmit data to field control equipment when connect to server
data manager
Solution:
(1) Please check that the cable is connected correctly, TXD
、
RXD
、
GND are right or
not
，
if use RS-232 to communicate, whether use three wire communication mode.
(2) Check communication parameters are right or not, such as baudrate, parity etc.
Question 5: Can’t upgrade by serial port
Solution: Please check serial port cable, ans check serial port of PC is normal or not,
the selected port of the software is corrector not.