
6
9.0 Troubleshooting
Issue
Possible Solution
No Power
1. Check if the power adapter is connected properly.
2. Check the power switch if it is turned on.
No Video or
Bad Quality
Video
1. Check if the display is on.
2. Check if the input source is on.
3. Check all cables and make sure they are fully seated into ports.
4. Try changing to a different known good cable.
No Audio or
Bad Quality
Audio
1. Check if the audio equipment is on.
2. Check if the input source is on.
3.
Check if input source’s audio output setting is setup correctly. Please refer to
your input source’s user manual on how to change this setting.
4. If using Toslink cable, please make sure the rubber protective tip cover has
already been removed.
5. Check all cables and make sure they are fully seated into ports.
6. Try changing to a different known good cable.
10.0 Recycling the Product
To dispose this product properly, please follow the recycling process regulated in your area.