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Foscam Digital Technologies LLC

Telephone: 1-800-930-0949

6 OBTAINING TECHNICAL SUPPORT

While we hope your experience with the IPCAM network camera is enjoyable and easy to use,

you may experience some issues or have questions that this User’s Guide has not answered.

Please contact support via e-mail at

[email protected]

. You can also reach technical support

1-800-930-0949

by following the automated instructions.

Содержание FI8905W

Страница 1: ...50 03 User User Manual Manual Model FI8905W Outdoor Wireless IP Camera...

Страница 2: ...ndow 7 2 2 Surveillance Window 10 3 Advanced Camera Settings 15 3 1 3 1 Device Device Status Status 16 3 2 3 2 Alias Settings 17 3 3 3 3 Date Time Settings 18 3 4 User Settings 19 3 5 Multi Device Set...

Страница 3: ...800 930 0949 2 3 16 Backup Restore Settings 57 3 17 Restore Factory Settings 57 3 18 Reboot Device 58 3 19 Log 58 3 20 Back 59 4 APPENDIX 59 4 1 Frequently Asked Questions 59 4 2 Default Parameters 6...

Страница 4: ...ection against various types of online hacking cracking and unauthorized access Doing so will make your device more secure may add features and will contain bug fixes to make your device work faster 1...

Страница 5: ...ision Range 30m Optimized MJPEG video compression for transmission Multi level users management and passwords definition Embedded Web Server for users to visit by IE Wi Fi compliant with wireless stan...

Страница 6: ...the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product...

Страница 7: ...gital Technologies LLC Telephone 1 800 930 0949 6 Figure 1 1 1 WIFI Antenna Wireless Antenna 2 LENS CMOS sensor with fixed focus lens 3 Infrared LED 60 IR LEDs Back View Figure 1 2 LAN RJ 45 10 100 Ba...

Страница 8: ...ettings in the User Manual Bottom View There are some labels located at the bottom of the camera this is an important feature of original Foscam cameras If your camera does not have labels it may be a...

Страница 9: ...site Link There is an access link to Foscam website homepage if you need tech support you can contact Foscam directly NOTE When you log in for the first time it will request that you modify the defaul...

Страница 10: ...ed OS such as Windows XP Windows7 Windows Vista and you are using IE based browsers like IE6 IE7 IE8 please choose IE ActiveX Mode login mode Section 3 Server Push Mode If you are using non IE based b...

Страница 11: ...Surveillance Window Select the ActiveX mode and you will enter the surveillance window Figure 2 2 Section1 Device Name Default device name is Anonymous You can define a name for your camera as you lik...

Страница 12: ...ogies LLC Telephone 1 800 930 0949 11 The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapte...

Страница 13: ...d the smaller one QVGA is 320x240 pixels The bigger the resolution the better of the image quality is but the lower the frame rate is If you are accessing the camera via internet and want to get more...

Страница 14: ...so that you can save more bandwidth Brightness Default parameter is 6 you can adjust the brightness of the image by clicking plus or minus button Contrast Default parameter is 4 you can adjust the con...

Страница 15: ...picture you snapshot right click in the window and save the picture to anywhere you want 3 Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen...

Страница 16: ...w foscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 15 Figure 2 4 3 Advanced Camera Settings Click the bar Device Management goes to Administrator Control Panel to make advanced ca...

Страница 17: ...vice Web UI Version Web UI firmware version of the camera 4 Alias Name of the camera 5 Alarm Status The status of Alarm Service Setting 6 DDNS Status The status of DDNS Setting 7 UPnP Status The statu...

Страница 18: ...hnologies LLC Telephone 1 800 930 0949 17 Figure 3 2 Figure 3 3 3 2 3 2 Alias Settings Default alias is Anonymous You can define a name for your camera here such as apple Click Submit to save your cha...

Страница 19: ...country You can choose Sync with NTP Server or Sync with PC Time If your country implements the Daylight Saving Time that option can also be selected Figure 3 5 Click the option here to modify the dev...

Страница 20: ...e Alarm Record Path location is used to store automatically recorded files when the camera is activated by motion See set motion alarm Figure 3 36 The default path for Alarm Record Path is C Documents...

Страница 21: ...talled The firmware within the camera can support a maximum of 9 devices monitoring all at the same time 3 5 1 Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN...

Страница 22: ...LC Telephone 1 800 930 0949 21 Figure 3 7a Figure 3 7b 1 Click it alias host and HTTP Port will be filled in the following boxes automatically 2 Enter the User name and password of the 2nd camera 3 Cl...

Страница 23: ...w www foscam ww foscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 22 Back to Surveillance Windows and click Four Windows option you will see four cameras you added Figure 3 8...

Страница 24: ...in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the int...

Страница 25: ...port number for each camera Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 3 11 N...

Страница 26: ...lephone 1 800 930 0949 25 Figure 3 11 1 The 2nd camera s name 2 Fill in the 2nd camera s DDNS host not LAN IP 3 Enter the 2nd camera s user name and password 4 Click Add button and to take effect Add...

Страница 27: ...930 0949 26 Figure 3 12 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to...

Страница 28: ...am Digital Technologies LLC Telephone 1 800 930 0949 27 Figure 3 13 3 6 Basic Network Settings If you want to set a static IP for the camera select Basic Network Settings Keep the camera in the same s...

Страница 29: ...sing the IP Camera Tool Figure 3 17 3 18 It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server yo...

Страница 30: ...w www foscam ww foscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 29 Figure 3 15 Figure 3 16 If you don t know the DNS server you can use the same settings as the Default Gateway...

Страница 31: ...ollowing screen Figure 3 17 Figure 3 18 IP Address Fill in the IP address assigned and make sure it is in the same subnet as your computer or router I e the first three sections are the same Subnet Ma...

Страница 32: ...bnet doesn t match dbclick to change appears please enable DHCP set camera s IP address and gateway once again 3 7 Wireless Settings Wireless Lan Settings support three modes Infra Do wireless lan set...

Страница 33: ...SID of your router in the list the corresponding information SSID Encryption will be filled in the following boxes automatically You will only need to fill in the share key Make sure that SSID Encrypt...

Страница 34: ...have done wireless connection of the camera successfully If the camera has a dynamic IP after the wireless settings the IP will be changed If fail to make WiFi connection please refer to seller or us...

Страница 35: ...s if you press and hold on the reset button above 10 seconds 2 The security mode of router cannot be WEP or else the WPS settings may be failed 3 7 3 Adhoc Mode Under this mode the IPCAM will directly...

Страница 36: ...Figure3 21 for your camera and enter the same key with your camera Make sure PC and Camera share the same subnet Open the IP Camera Tool you can search the camera LAN IP again 3 8 ADSL Figure 3 23 If...

Страница 37: ...nP Settings Choose Using UPnP to MAP Port and then click Submit Figure 3 25 The default UPnP status is closed You can select the checkbox and open UPnP then the camera s software will be configured fo...

Страница 38: ...manually on your router Figure 3 30 3 10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third p...

Страница 39: ...and HTTP Port no 88 for example the accessing link of the camera via internet would be http camera myfoscam org 88 Note If you want to use the manufacturer s domain name please select None as the Thir...

Страница 40: ...tep according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT a...

Страница 41: ...s us Foscam Digital Technologies LLC Telephone 1 800 930 0949 40 Figure 3 28 Figure 3 29 Please create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service Se...

Страница 42: ...e restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname...

Страница 43: ...info and http no 88for example the accessing link of the camera via internet would be http ycxgwp no ip info 88 3 11 Mail Service Settings If you want the camera to send emails when motion has been de...

Страница 44: ...t such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you...

Страница 45: ...er Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode...

Страница 46: ...igure 3 34 When the MSN ID in the Friends list login the MAN he can chat with camera For example Foscam13 this account contained in the Friends list log in MSN and double click the camera s account fo...

Страница 47: ...SN account for the camera do not use the same MSN account as you would like to chat with your friends When the camera login uses the MSN account this account cannot be used for anything else when the...

Страница 48: ...LLC Telephone 1 800 930 0949 47 Figure 3 36 Figure 3 37 FTP server If your FTP server is located on the LAN you can set as Figure 3 36 If you have an FTP server which you can access on the internet yo...

Страница 49: ...mage will overwrite the filename of the previous image Hence there will only be one image the last uploaded Filename See the above option Note You cannot change the name of the alarm image Upload Inte...

Страница 50: ...100728114350_25 jpg Check if your FTP server supports this file name format 3 14 Alarm Service Settings IP Camera supports Motion Detection Alarmed when the motion has been detected it will send email...

Страница 51: ...want to receive images when motion is detected you must set Mail Service Settings first Figure 3 31 Then set motion alarm as follows Figure 3 41 2 Upload images via FTP server when motion trigger To...

Страница 52: ...can hear the beep sound when the alarm has been detected Figure 3 43 4 The camera will record automatically for one minute after motion is detected You can find the recording file in the folder which...

Страница 53: ...rm 1 Alarm at any time when motion is detected Don t select Scheduler Click Submit and the camera will alarm at any time when motion is detected Select the checkbox When you enable motion alarm the ca...

Страница 54: ...If you want the camera to alarm during set times select Scheduler and set time range If you want to select one serial area you can click any number between 00 and 23 on the first row the correspondin...

Страница 55: ...chnologies LLC Telephone 1 800 930 0949 54 Figure 3 47 If you want to select discrete area you click the left button on the box of time range It will turn blue If you want to delete it just click the...

Страница 56: ...owse choose the correct bin file and then click Submit to upgrade Don t shut down the power during upgrade until the IP camera tool finds the camera again Upgrade Firmware by IP Camera Tool Double cli...

Страница 57: ...uring an upgrade NOTE 1 Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you u...

Страница 58: ...ing upgrade until the IP camera restart and get connected 3 16 Backup Restore Settings Click Submit to save all the parameters you have set These parameters will be stored in a bin file for future use...

Страница 59: ...echnologies LLC Telephone 1 800 930 0949 58 Figure 3 53 3 18 Reboot Device Click Reboot Device to reboot the camera This is similar to unplugging the power to the camera 3 19 Log The log record shows...

Страница 60: ...veillance window 4 APPENDIX 4 1 Frequently Asked Questions NOTE Always verify network connections are working by checking the status of the indicators on the network server hub and network card 4 1 1...

Страница 61: ...ain IP from DHCP server If this error still exists after obtaining an IP from the DHCP server check the local area connection of your computer and verify the subnet and gateway of the camera which sho...

Страница 62: ...be stored As follows Enable Download unsigned ActiveX controls Enable Initialise and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Figure 4 1 If you allow the Act...

Страница 63: ...by a Firewall or Anti virus software Try changing to another port number Figure 4 2 3 Port forwarding is not successful Figure 3 30 Double check these settings and make sure they are correct 4 1 5 IP...

Страница 64: ...a exe After this you should be able to use the shortcut without any problems 4 1 8 I can t change the record path When you use Windows7 or Vista you may be not able to change the record path because o...

Страница 65: ...nd port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 4 1 11 Only see black screen or undefined characters when using remote login If you could...

Страница 66: ...on 640 x 480 VGA 320 x 240 QVGA Light Frequency 50Hz 60Hz or Outdoor Video Parameters Brightness Contrast Communicatio n Ethernet One 10 100Mbps RJ 45 Supported Protocol HTTP FTP TCP IP UDP SMTP DHCP...

Страница 67: ...e 256MB or above Display Card 64M or above Supported OS Microsoft Windows 2000 XP Vista Windows7 32bit Windows7 64bit Windows8 32bit Windows8 64 bit mac Browser IE 6 0 IE7 0 IE8 0 IE9 0 Firefox2 0 Fir...

Страница 68: ...e we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered Please contact support via...

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