20
TROUBLE SHOOTING
Programme cannot be started or selected
Washing machine has switched to self-protection mode due to a supply problem (line voltage, water
pressure, etc.).
Press and hold Start / Pause button for 3 seconds to reset to factory settings. (See "Cancelling the
programme").
Water in the washer
Some water might have remained in the appliance due to the quality control processes in the production.
This is not a failure, water is not harmful to the appliance.
Washer vibrates or makes noise
Washer might be standing unbalanced.
Adjust the feet to level the washer.
A hard substance might have entered into the pump filter.
Clean the pump filter.
Transportation safety bolts are not removed.
Remove the transportation safety bolts.
Laundry quantity in the washer might be too little.
Add more laundry to the appliance.
Washer might be overloaded with laundry.
Take out some of the laundry from the washer or distribute the load by hand to balance it homogenously
in the washer.
Washer might be leaning on a rigid item.
Make sure that the appliance is not leaning on anything.
Washer stopped shortly after the programme started
Washer might have stopped temporarily due to low voltage.
It will resume running when the voltage restores to the normal level.
Programme time does not countdown
Timer may stop during water intake.
Timer will not countdown until the washer takes in adequate amount of water. The washer will wait until
there is sufficient amount of water to avoid poor washing results due to lack of water. Timer will resume
countdown after this.
Timer may stop during heating step.
Timer will not countdown until the washer reaches the selected temperature.
Timer may stop during spinning step.
Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the
laundry in the drum.
To prevent any damage to the washer and to its surrounding environment, washer does not switch to
spinning step when the laundry is not evenly distributed in the drum. Laundry should be rearranged and
re-spun.
