FortiVoice Gateway 5.3.6 Administration Guide
2.
To download an event, voice, fax, and call center log file, select it and click
Download
to
save it in one of the three formats:
•
Normal Format
for a log file that can be viewed with a plain text editor such as Microsoft
Notepad.
•
CSV Format
for a comma-separated value (.csv) file that can be viewed in a spreadsheet
application such as Microsoft Excel or OpenOffice Calc.
•
Compressed Format
for a plain text log file like
Normal Format
, except that it is
compressed and stored within a .gz archive.
3.
To search the log files, click the
Search
button and enter criteria that records must match in
order to be visible.
Unlike the search when viewing the contents of an individual log file, this search displays
results regardless of which log file contains them. For more information, see
.
4.
To view messages contained in logs, double-click a log file.
To view the current page’s worth of the log messages as an HTML table, right-click and
select
Export to Table
. The table appears in a new tab. To download the table, click and drag
to select the whole table, then copy and paste it into a rich text editor such as Microsoft
Word or OpenOffice Writer.
Log messages can appear in either raw or formatted views.
• Raw view displays log messages exactly as they appear in the plain text log file.
• Formatted view displays log messages in a columnar format. Each log field in a log
message appears in its own column, aligned with the same field in other log messages,
for rapid visual comparison.
By default, log messages always appear in columnar format, with one log field per column.
However, when viewing this columnar display, you can also view the log message in raw
format by hovering your mouse over the index number of the log message, in the # column,
as shown in
Figure 3:
Log message view
The log messages vary by levels. For more information, see
The log messages are also filtered by subtypes:
•
Configuration
: Display only log messages containing
subtype=config
.
•
Administration
: Display only log messages containing
subtype=admin
.
•
System
: Display only log messages containing
subtype=system
.
You can click the
Save View
button to save the customized view. Future log message reports
appear in this view.
Log message in raw format
Log message in columnar format
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