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01-28008-0013-20050204
Fortinet Inc.
Support
System Maintenance
Figure 52: Support
Sending a bug report
Use the Report Bug form to send bug information to Fortinet support.
Figure 53: Bug report
Report Bug
Select Report Bug to submit problems with the FortiGate unit to Fortinet
Support.
FDS Registration
Select FDS Registration to register the FortiGate unit with FortiNet.
Contact
Information
Enter the contact information so that FortiNet support can reply to your bug
report. Items marked with an * are required.
Bug Description*
Enter a description of the problem you have encountered with the FortiGate
unit.
Send diagnostic
information
Send diagnostic information about the FortiGate unit, including its current
configuration, to Fortinet for analysis.
Send email by
default mail-relay
Submit the bug report using the default mail relay.
Test
Test the default mail relay.
Send email by
customized mail-
relay
Submit the bug report using a customized mail relay.
SMTP Server
The SMTP server to use for sending bug report email.
User Name
A valid user name on the specified SMTP server.
Password
If the SMTP server requires authentication, enter the password required.
Authentication
Select No if the SMTP server does not require authentication. Select Yes if
the SMTP server does require authentication.
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