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ForTheRecord

Getting Technical Support

Please consult this guide and the online Help before seeking further assistance.

For the latest support information, go to the FTR website at

www.fortherecord.com/supportnews

Additional help can be obtained in the following ways:

Software patches and updates

Go to

www.fortherecord.com/support

E-mail

Send your e-mail enquiries to

[email protected]

Phone or Post

Asia Pacific, Europe, Middle East and Africa

Americas

Post to:

FTR Pty Ltd
PO Box 1048
Technology Park
Bentley
Western Australia 6983

FTR Ltd
2901 North Central Avenue
Suite 400
Phoenix, AZ 85012

Telephone:

0011 800 3870 3870 (Australia only, toll free)

1800 577 8059 (NA toll free)

+61 8 94704366 (All others - charges apply)

Note:

You must have a valid FTR support contract to:

Access advanced knowledgebase articles or to have unrestricted access to the downloads area

Receive technical support via phone or e-mail

Without a support contract you may be charged when contacting us for support. To purchase a support contract you can contact our sales
department at: [email protected].

When contacting support services, please help us to help you.

Record the system information available from the

About

box in any FTR program.

Provide details about your hardware and operating system

Record details of any error messages that appear on your screen

Provide details about what you did prior to the error condition

Determine if the problem is an isolated incident or repeatable

Determine if any changes have recently been implemented such as new programs installed

If possible, provide copies of associated recordings or log sheets

Содержание TheRecord Player

Страница 1: ...TheRecord Player User s Guide ...

Страница 2: ...the trade secrets contained in the Software transfer the Software in whole or in part over a network or permit any third party to do any of the foregoing Nothing in this Agreement shall be construed as conferring any license under any of FTR s intellectual property rights whether by estoppel implication or otherwise except for those licenses expressly granted herein 1 6 Confidentiality Client ackn...

Страница 3: ... respective companies PATENTS Protected by U S Patents 6 871 107 and 7 212 873 other patents pending DISCLAIMER FTR Pty Ltd makes a sincere effort to ensure the accuracy of the material described herein however except as set forth in the license documentation applicable to each product of FTR Pty Ltd makes no warranty express or implied with respect to the quality correctness reliability currentne...

Страница 4: ...Compact View 11 Video Window 11 CONFIGURING PLAYER 12 Changing Size and Position 12 Resizing and Positioning the Player 12 Resizing and Positioning the Video Window 13 Properties 13 General Tab 14 Shortcuts Tab 15 Foot Control Tab 16 Managing Search Folders 17 Sound Card Settings 19 PLAYING 20 Opening Recordings 21 Opening Marantz Recordings 21 Opening Other Recordings 23 Viewing Video 23 Playing ...

Страница 5: ...ntrol Tabs 31 Directly Entering a Time 31 Tips and Tricks 31 SAVING A COPY 32 Save Copy To Disk 32 Save Copy to Audio CD 34 Save Copy To TheRecord DVD 35 APPENDIX A USING KEYBOARD SHORTCUTS 36 APPENDIX B FTP SEARCH FOLDERS 38 Setting Up an FTP Server 39 Background 39 Recommendations 39 Adding an FTP Search Folder 40 Method One 40 Method Two 41 Testing 41 Preparation for Testing 41 Playback Testing...

Страница 6: ...a number of different formats Global keyboard shortcuts are now user defined Foot control switches are now customizable Player is available as a free download from the ForTheRecord website located at www ForTheRecord com About This Guide This User s Guide assumes that you are familiar with Microsoft Windows operating systems If you are new to Windows make use of the extensive Windows help system b...

Страница 7: ...l others charges apply Note You must have a valid FTR support contract to Access advanced knowledgebase articles or to have unrestricted access to the downloads area Receive technical support via phone or e mail Without a support contract you may be charged when contacting us for support To purchase a support contract you can contact our sales department at sales fortherecord com When contacting s...

Страница 8: ...rd Player to suit your requirements See Configuring Player later in this guide Starting You can start TheRecord Player from the Start menu or from the desktop To start TheRecord Player 1 Do one of the following a From the desktop double click the TheRecord Player icon or b Click Start point to All Programs then ForTheRecord and click TheRecord Player 2 Observe that the program starts with an empty...

Страница 9: ... the instructions on the screen to install or view the tutorials To view the tutorials from your local machine 1 Install the tutorials See above 2 Click Start point to All Programs ForTheRecord Tutorials and click Player Reading the User s Guide To read the TheRecord Player User s Guide you need to have Acrobat Reader installed on your computer To read the user s guide 1 Click Start point to All P...

Страница 10: ...f the following a Right click the component for which you want help and click What s This from the shortcut menu or b When a shortcut menu is not available click the What s This help icon in the title bar and use the new What s This pointer to click the component for which you require help c Press TAB until you highlight the component for which you require help and press F1 About TheRecord Player ...

Страница 11: ...w folder is available from your desktop that is labeled FTR System Information To view System Information 1 Save system information as described above 2 From your desktop double click the FTR System Information folder 3 From Explorer double click the text file you wish to view To send System Information 1 Save system information as described above 2 Do one of the following a Compose a new email me...

Страница 12: ...Compact View Normal View The major components of TheRecord Player in Normal View are described in the following pages Toolbar Displays Audio Controls Logo Play Controls Note In Normal View you can set TheRecord Player to be Always On Top See Properties in the Configuring Player section later in this guide ...

Страница 13: ...trols The five play controls are described in the table below Description Button Open Click this button to locate and open recordings Save Copy To Click this button to save a copy of the current range to another location Scan Back Click this button to scan back in the current range for an earlier time Scanning skips back at 5 second intervals and plays for 1 second Play Click this button to start ...

Страница 14: ...ttons Each channel can be turned off or on as required Speed Slider This sets the speed at which playback occurs Speed varies from half to double normal speed When adjusting the speed pitch compensation is applied to maintain the tonal qualities of normal playback Channel Select Buttons Turn each channel on or off Speed Slider Master Volume Slider Controls the overall playback volume Controls play...

Страница 15: ...ab If a date is shown it indicates that the current content includes a recording session that crosses midnight Range Duration Displays the total content in the range Click this field to toggle between time h m s and disk space KB or MB Video Available Indicator If shown indicates that video is available for the current content Click the icon to open the video window Latest News Click this icon to ...

Страница 16: ...en Normal and Compact View 1 From the normal view of player click the Compact View button 2 From the compact view of player click the Normal View button Video Window The video window can be moved and re sized to suit the way you work Button Description Video resize handle Drag to resize the video window Close Click to close the video window Restore Button Click this button to return to Normal View...

Страница 17: ...mal and Compact views of Player can be positioned as required To change the size and position of TheRecord Player 1 To switch from Normal to Compact view click Compact View or press CTRL ALT V 2 To switch from Compact to Normal View click Normal View or press CTRL ALT V Note Normal View can also be set to Always On Top See Properties General Tab in the next section of this guide 3 To position the ...

Страница 18: ...ress ALT Shift V 4 To close the video window click Close 5 To re open the video window click in Normal View or in Compact View Properties There are a number of player properties that can be adjusted to suit the way you work To modify TheRecord Player properties 1 Click Properties 2 From the TheRecord Player Properties dialog box click the required tab and choose the desired options See the followi...

Страница 19: ...istributed to create the impression that each channel comes from a different direction Two and four channel recordings are distributed as follows Playback Ch2 Ch3 Ch1 Ch2 Ch1 Ch4 2 Channel 4 Channel If you require accessibility features then select this option to show a focus frame for every control in the Player Use this focus frame to tab around every control to access voice descriptions Accessi...

Страница 20: ...ur keyboard Current key Click here then press the new keyboard shortcut for the selected action New key To change a shortcut 1 Select the action you want to change 2 Observe the Current key box to see the assigned key combination 3 Click the New Key box and press the key combination you want to use 4 Observe the message area below the New key box If the key combination is invalid for any reason th...

Страница 21: ...onds listed in this box Backspace Interval The FTR Foot Control has three pedals Select one of these options to set the preferred pedal order Pedal Order To change foot control settings 1 To change the backspace interval enter the required number of seconds or click the adjustment buttons as required 2 To change switch action click the required Pedal order option and observe the image for confirma...

Страница 22: ...cordings and a folder hierarchy is displayed that sorts recordings by label and date Note FTP search folders are not shown in the Open dialog box because they cannot be browsed However they are shown in the Manage Search Folders dialog box so that search priority can be adjusted See Appendix B for details about FTP search folders The following tasks are available when managing Search Folders Addin...

Страница 23: ...Priority Up and Priority Down As a rule of thumb place the folder that is most commonly used at the top of the list When other programs such as TheRecord Annotator request playback of a specified recording then TheRecord Player attempts to find the recording by scanning Search Folders in the order of priority Note During the creation of a new Search Folder you can only change the priority of the a...

Страница 24: ...sting Search Folders do the following a From the Manage Search Folders dialog box select the Search Folder you want to move b Click Priority Up or Priority Down as required Sound Card Settings If you are not satisfied with playback levels you may need to make adjustments to your sound card Using the vendor program for your sound card set the Wave Out device and Master Volume to 75 Open a recording...

Страница 25: ...ure Using these recordings TheRecord Player can open and play multiple recording sessions with the same label and date TheRecord Player can also play recordings that are created using some Marantz digital recorders Using these recordings TheRecord Player can open multiple recording sessions from the same day Marantz recordings can be opened directly from TheRecord Player or from the auto play wind...

Страница 26: ...cordings can be sorted by Label and then Date or by Date and then Label Choose the sort order that is most practical for you 4 When the required content is revealed select it and click Open Note If you select a recording that continues from the previous day or extends into the next day and recording was continuous over midnight then all three days of the recording are opened in TheRecord Player Op...

Страница 27: ...Note TheRecord Player will automatically open Marantz recordings in the following circumstances 1 If there are three consecutive days or less with the same label and those days are recorded across midnight or 2 If there is only one label and date available 5 From the Open dialog box expand the label and date folders until you reveal the required recording 6 Select the recording and click Open Note...

Страница 28: ...Open dialog box click Other 3 Use standard Windows navigation procedures to choose a type locate a folder and select a file to open Viewing Video By default the video window opens when you open recordings that contain video If you choose to close the video window you can re open it at any time To view video 1 If not already open do one of the following a From the TheRecord Player click Normal View...

Страница 29: ... mouse and foot control use To play 1 Open the required recording See Opening Recordings in the previous section 2 Do one of the following a Click the Play button or b Press the play switch on the optional foot control 3 To stop playing do one of the following a Click the Play button again or b Release the play switch on the foot control Note When using the foot control stopping playback causes th...

Страница 30: ...ent Play At End Button Click this button to return to the latest available audio Away From End This indicates that you are not listening to the latest available content To play a recording that is in progress 1 Open the required recording See Opening Recordings in the previous section 2 Do one of the following a Click the Play button or press the play switch on the foot control to play from the be...

Страница 31: ...d at 3 second intervals and plays for 1 second This process is continuous until you click the button again or click Play b To scan backwards click the Scan Back button The current play time control tab skips backward at 5 second intervals and plays for 1 second This process is continuous until you click the button again or click Play 2 To resume normal playing click the Play button Using the Adjus...

Страница 32: ...ected number is highlighted To directly enter a time 1 Click the required time field in the Current Play Time display 2 Enter the required number For single digit times enter the leading zero or enter the number and shift right 3 As you complete a time field the cursor automatically moves to the right Press ENTER at any time to confirm and complete the task Otherwise after the last seconds digit i...

Страница 33: ...djusted separately using the Master Volume Slider Adjusting individual channel volumes too high may lead to distortion If this occurs lower the channel volume and adjust the master volume You can also set the overall play speed which ranges from a half to double normal play speed When adjusting the speed pitch compensation is applied to maintain the tonal qualities of normal playback Speed Slider ...

Страница 34: ...oard Using keyboard shortcuts has a different outcome depending on the state of the channel when selected If a channel is on when selected it remains on while all other channels are switched off If a channel is off when selected it is switched on without affecting other channels The channel select keyboard shortcuts are CTRL 1 2 3 and 4 To turn on all channels use CTRL 5 To isolate a channel 1 If ...

Страница 35: ...loaded content includes a recording session that crosses midnight There are four ways to select a range Using the adjustment buttons Using the Current Play Time Dragging the control tabs Directly entering times Using the Adjustment Buttons Use the adjustment buttons to move the range control tabs and set new start and end times Note The range adjustment buttons are not available when playing at en...

Страница 36: ... the hour of playback 2 Enter the required number 3 As you complete a time field the cursor automatically moves right to the next time component of the Range display Press ENTER at any time to confirm and complete the task Otherwise after the last seconds digit is entered the time is automatically checked and accepted if valid Tip To set either range time to the current play time double click the ...

Страница 37: ...ording as indicated in the following table Loaded Recording Format Save Copy To Format TheRecord Media FTR Gold ReporterDeck 2 Media Windows Media 9 9 8 9 TheRecord Media 9 9 8 9 FTR Gold 9 8 8 9 ReporterDeck 2 Media 8 8 8 9 Windows Media separate channels only When selecting a format there are two options that are available in some circumstances Audio Only Select this option when the loaded recor...

Страница 38: ... to create a data CD by specifying a suitable CD drive as the Save Location This is dependant on permissions and other settings that may need to be established by your support staff 4 If you want to add the save location as a new search folder select this option and enter a user friendly name for the folder 5 If you want to change the Label select the Change the label to option and enter a new Lab...

Страница 39: ...ged on as a member of the local administrators group to save a copy to Audio CD To save a copy Audio CD 1 If required select a range See the previous section 2 Click Save Copy To 3 From the Save Copy To dialog box click the Audio CD tab and select a drive from the list Note If there are no drives listed log on as an Administrator and try again 4 Click Save ...

Страница 40: ...Note If your installation of TheRecord Player is not part of a bundled FTR product then saving to DVD is not available To save a copy to TheRecord DVD 1 If required select a range See the previous section 2 Click Save Copy To 3 From the Save Copy To dialog box click TheRecord DVD tab and select a drive from the list 4 Click Save ...

Страница 41: ...ss of the program you are currently using You can change the global shortcut keys in TheRecord Player Properties Common Controls To Press Select Normal or Compact view CTRL ALT V Switch focus between player and video window CTRL SHIFT V View properties ALT ENTER Exit program ALT F4 Show latest news Play Controls To Press Play F2 Stop F3 Scan back F4 Scan forward F5 Open audio CTRL F6 Save audio CT...

Страница 42: ... Select current play time display ALT 1 Select range start time display ALT 2 Select range end time display ALT 3 Increment or decrement the time field or Cancel time display selection ESC Select AM or PM toggle key or Cancel entry ESC Accept entry ENTER Channel Controls To Press Channel 1 action CTRL 1 Channel 2 action CTRL 2 Channel 3 action CTRL 3 Channel 4 action CTRL 4 Turn all channels on CT...

Страница 43: ... box The only way to play recordings from an FTP server is to click a timestamp link that is contained in a log sheet or other document Once clicked TheRecord Player scans available search folders for the associated recording If the associated recording is available from the FTP search folder then the recording is opened and played Note If the associated recording is available in other search fold...

Страница 44: ...ch the date of the requested content then it is skipped c If a sub folder is named in any other way it is searched for any recordings that comply with the patented FTR file naming convention To maximize searching efficiency there are a number of recommendations that should be followed Recommendations It is strongly recommended that you observe the following rules To maximize search performance it ...

Страница 45: ...file called AddSearchFolder vbs option explicit dim oNavigator sName sPath nPriority bDisplayErr set oNavigator CreateObject FTR TREdge Navigator SearchFolderConfig Set up parameters sName Acme C r organisation s name goes here o FTP Site You sPath ftp username password ftp acme com ftr Your FTP URL goes here nPriority 100 bDisplayErr FALSE Create the new search folder oNavigator AddSearchFolder s...

Страница 46: ...r the FTP server E g FTP Server 9 Click Next 10 Leave the new FTP Search Folder at the lowest priority and click Finish Testing Testing is described in two phases Preparation for testing Testing playback Preparation for Testing Use the following procedure as preparation for testing the FTP Search Folder To prepare for testing 1 Open an existing recording in TheRecord Player or start a new recordin...

Страница 47: ...ders b Use the Priority Up button to move the FTP Search Folder to the top of the list 4 Download the document containing links 5 Click a link 6 Observe that TheRecord Player downloads the linked recording This may take some time and while the download progresses a message is displayed 7 Click Play and check that the correct recording is available 8 Click another link and observe that the Current ...

Страница 48: ...omponents 7 normal view 7 play controls 8 toolbar 8 Playing channel selection 29 directly entering a time 27 dragging the control tab 27 existing recording 24 foot control 28 isolating channels 29 play time 26 recording in progress 25 scanning 26 selecting a range 30 speed 28 using the adjustment buttons 26 volume 28 position 12 Priority Down 19 Priority Up 19 properties 8 13 Properties General Ta...

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