Troubleshooting Guide
8
The video
quality is bad
The RSSI is good
but the video
quality is bad
The system
can’t establish
link
The working
distance can’t
reach 150M
Step 1
Step 2
Step 3
Step 4
1
If the transmission system
can’t establish link at
long distance but works
well at shorter distance.
Please check if the
transmitter and receiver
under specified working
distance. And if the
transmitter and receiver
set at the same frequency.
2
If the problem is not
solved after step 1.
Please restart the
transmitter and receiver.
3
If the problem is not
solved after step 2.
Please shorten distance
and check the link status.
4
If established link at
shorter distance.
Please go to next
guide.
1
2
3
4
If established link at
shorter distance. Please
check if the antennas
are screwed tightly.
The transmitter and
receiver are NOT parallel
to each other. The 2 TX
antennas’ angle is 45°.
Make sure no big obstacle
between transmitter and
receiver.
If the problem is not
solved after step 1.
Please change the
frequency and check
the link status. If the
link is improved. The
problem is caused by
interference.
。
If the problem is not
solved after step 2.
Please replace the
antennas with new
ones and try again.
If the problem is not
solved after step 3.
Please contact with us
for RMA.
1
2
3
4
Please make sure the
distance is within the
maximum working
distance. The transmitter
and receiver are NOT
parallel to each other.
The 2 TX antennas’
angle is 45°. If there is
big obstacle between
transmitter and receiver,
please shorten distance.
If the RSSI on receiver
has more than 3 lights
on, please go to next
step. If the RSSI has less
than 3 lights on. Please
change the frequency
and check the video
quality.
If the video quality is
not improved after
changing frequency.
Please replace antennas
with new ones or try
other system with
good performance
before.
If the other system has
the same problem.
Please move to other
place and try again.
If the old system works
well and the new system
still has problem after
changing place. Please
contact with us for RMA.
1
2
3
4
The RSSI is good but
the video quality is bad.
Please make sure the
distance is within the
maximum working
distance and the 2 TX
antennas’ angle is 45°,
the transmitter and
receiver are NOT parallel
to each other.
If the problem is not
solved after step 1.
Please check the input
video resolution.
Downgrade the
resolution and check
again. 1080i’s working
distance is longer than
1080p with the same
video quality.
If the video quality is
not improved after
downgrading resolution.
Please shorten distance
by half. If the video
quality is improved.
Please record the distance
when the video quality
becoming bad.
If the video quality
is not improved after
shortening distance.
Please change the
frequency. If it’s
still not improved.
Please contact with
us for RMA.