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WARRANTY
• What this Warranty Does Not Cover:
– Normal wear: This warranty excludes normal wear items such as filters, spark plugs, gaskets, O-rings, adapter cord.
– Maintenance: This warranty does not apply to tune-ups or routine maintenance and does not cover any adjustments or
repairs not performed by an authorized repair facility.
– Misuse: This warranty does not apply if your product has failed due to abuse, misuse, neglect, using incorrect fuels or
lubricants, overloading, overspeeding, improper maintenance, improper storage, unapproved modifications, or has
been operated in any way contrary to the instructions found in the products owner’s manual.
– Adverse conditions: This warranty does not apply if your product has failed due to freezing, accident or natural
disasters.
– Product shipment: This warranty does not apply to damage resulting from shipping, handling, or warehousing. Any
damage claims to this product caused by shipment must be filed with freighter.
– Other exclusions: This warranty does not apply if your product has been sold “as is” or where the factory applied
serial number has been removed. Refurbished, used, demonstration or floor models are not covered by this warranty.
• Where Warranty is Valid:
– For warranty coverage, this product must be purchased from Venus Tools, the authorized Ford Power Equipment
distributor and the warranty only extends to the original purchaser. Refurbished, used, demonstration, or floor models
are not covered by this warranty. Products purchased from on-line auction websites, such as ebay, are not covered
under this warranty. Products used for commercial use are not covered under this warranty.
• How to Obtain Warranty Service:
– Take the original receipt and product to the place of purchase or mail the original receipt and product to the address
found on the web site if purchased on-line. You can always obtain more information by calling 800 VTOOLS (886657)
within the U.A.E or +971 4 226 8227 from outside the U.A.E. You can also visit our website for more details.
www.vtoolsme.com
– Ford Power Equipment and Venus Tools recommend you retain all of your receipts covering the purchase and
maintenance of your Portable Generator, but will not deny you warranty coverage as long as proof of purchase or
service can be obtained.
– Ford Power Equipment and Venus Tools obligation under this warranty is exclusively limited to product repair or
replacement and shall not be liable for any incidental or consequential damages including, but not limited to, the
expense of delivering product to and from a repair center, loss or damage to personal property, loss of revenue,
telephone charges, loss of time, or inconvenience. Some states, provinces or jurisdictions do not allow the
exclusion or limitation of incidental damages, so the above limitation may not apply to you. The warranty gives
you specific legal rights, and you may also have other rights which vary from state to state or province to province.