If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.
Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-
defectinvestigations-index-76.htm (English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-
Enquetes-index-76.htm (French)
Website
1–800–333–0510
Phone
Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
161
F650750 (TBC), enUSA, First Printing
Customer Assistance