Ford Escape 2022, Руководство пользователя, Страница: 474 / 585

Possible Cause and Resolution Symptom
– Incorrect cell phone settings.
• Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
• Switch automatic phonebook download on. See
Settings
(page 464).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
• Switch your cell phone off and on to reset it and
try again.
• Install the latest cell phone firmware.
• Delete your device from the system and delete
SYNC from your device and try again.
• Switch automatic phonebook download off. See
Settings
(page 464).
I cannot connect my cell
phone.
Text messaging does not
work. – You might not have switched on text message notific-
ations.
• Switch text message notifications on. See
Phone
(page 450).
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
• Switch your cell phone off and on to reset it and
try again.
– Device message sharing is not enabled.
• Check the permissions on your device to ensure
text message sharing is enabled.
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
I cannot hear text messages.
471
SYNC™ 3
(If Equipped)