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Re-imaging an appliance  | 

14

Some S2008 or S3008 models contain an integrated eUSB device that allows you to re-image the appliance or

run hardware diagnostics without the use of external media.

Download the USB image and write it to a USB

drive

If you do not have the installation USB drive that was included with the appliance, perform this procedure to

create a new one.

1.

Download the USB image.

1.

In a web browser, navigate to 

https://support.forcepoint.com/Downloads

.

2.

Enter your logon credentials, then navigate to the appropriate product and version.

3.

Download the USB image (.zip) file.

Note: 

 Make sure the version you download is compatible with the appliance.

2.

Write the image to a USB drive. See Knowledge Base article 

9307

.

Related concepts

Supported software

 on page 6

Several Sidewinder software versions are supported.

Re-image the appliance using a USB drive

If your appliance does not have an eUSB device, you must use a USB drive to re-image.

CAUTION: 

 Re-imaging an appliance removes all configuration and log data.

1.

Boot the appliance from the physical installation media that you created.
• If the appliance is on, insert the USB drive and restart the appliance.
• If the appliance is off, insert the USB drive and turn on the appliance.
The appliance starts and displays standard boot-up information.

2.

When the appliance starts, enter the boot menu.
• For S1104 models, press 

F7

.

• For S2008 and S3008 models, press 

F6

.

3.

At the boot menu, select the installation USB drive.

Note: 

 The name of the drive depends on the USB drive used.

The appliance boots from the USB drive.

4.

At the 

Welcome to Forcepoint Sidewinder

 menu, select the appropriate option.

• If you are using a mouse and keyboard, press 

Enter

 to accept the default.

• If you intend to use a serial console, type 

4

 and press 

Enter

.

5.

When the installation complete message appears, remove the installation media from the appliance.

6.

Press 

R

 to restart the appliance, then press 

Enter

.

The appliance restarts and boots the Sidewinder version you installed.

7.

Provide the initial configuration using one of these methods:

Содержание S1104

Страница 1: ...Sidewinder Hardware Guide Models S1104 S2008 S3008 Revision E...

Страница 2: ...Configure a dedicated management port 10 Configure the Remote Management Module 10 3 Re imaging an appliance 12 Update the eUSB device 12 Re image the appliance using the eUSB device 13 Download the U...

Страница 3: ...t website you can find information about a released product including product documentation technical articles and more You can get additional information and support for your product on the Forcepoin...

Страница 4: ...g features Table 1 Model features Model Network ports Dedicated management port Remote Management Module Integrated SSL accelerator Rack height S1104 4 No No No 1U S2008 8 Yes No No 1U S3008 8 Yes Yes...

Страница 5: ...etwork port 1 0 2 Network port 1 1 3 Network port 1 2 4 Network port 1 3 5 Network port 1 4 6 Network port 1 5 7 Network port 1 6 8 Network port 1 7 9 Dedicated management port 10 VGA port 11 USB port...

Страница 6: ...3008 Version 7 7 0 1 02 HW03 and later Version 8 8 1 1 and later Network ports and NICs Sidewinder models S1104 S2008 and S3008 have multiple 1 gigabit RJ45 copper network ports which are physically l...

Страница 7: ...ed types of network traffic Dedicated management ports can be used for several types of network traffic Firewall administration including Sidewinder Admin Console Forcepoint Sidewinder Secure Shell St...

Страница 8: ...cate the appliance part number The part number can be found on your activation certificate or printed on a label on the appliance cover Appliances with the following part numbers contain the eUSB devi...

Страница 9: ...Introducing the appliances 9 Contact information Use the following information to contact us Forcepoint LLC 10900 A Stonelake Blvd Quarry Oaks 1 Ste 350 Austin TX 78759 USA 1 800 723 1166...

Страница 10: ...affic Configure the Remote Management Module The Remote Management Module included with model S3008 is disabled by default Perform these tasks to configure and use the Remote Management Module If the...

Страница 11: ...ct to the Remote Management Module web interface from a remote computer 1 In a web browser go to https IP of Remote Management Module The first time you connect accept the SSL certificate 2 Specify a...

Страница 12: ...on the eUSB device Verify that your appliance has an integrated eUSB device Select the type of media for the eUSB Flashing Utility image USB The USB drive must be 2 GB or larger DVD S models do not h...

Страница 13: ...the list of boot options select McAfee Firewall The appliance boots from the integrated installation media and displays standard boot up information 5 At the welcome menu select the appropriate option...

Страница 14: ...B drive to re image CAUTION Re imaging an appliance removes all configuration and log data 1 Boot the appliance from the physical installation media that you created If the appliance is on insert the...

Страница 15: ...ackup into one of the appliance USB ports Use the Quick Start Wizard on a Windows based computer to create an initial configuration file and save it to a USB drive then insert the USB drive into the a...

Страница 16: ...to run a comprehensive test on the NIC ports use a crossover cable to connect any network port to another port in the same system Use these high level steps to run diagnostics on your appliance Note...

Страница 17: ...em event log from a remote location use the Remote Management Module 1 In a web browser go to https IP of Remote Management Module 2 Specify your credentials and log on 3 Click the Server Health tab 4...

Страница 18: ...ontrol panel indicator lights 1 Power button 2 System power 3 Hard drive activity The following table summarizes the indicator light states and the corresponding hardware component status Table 5 S110...

Страница 19: ...nding hardware component status Table 6 S2008 and S3008 indicator light states Indicator light Color State Status Solid NIC link no access NIC 1 Green Blink LAN access Green Solid Power on System powe...

Страница 20: ...voltage threshold asserted VRD hot asserted SMI Timeout asserted Amber Solid Fatal alarm System has failed or shut down CPU missing Thermal Trip asserted Non recoverable temperature threshold asserted...

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