46
Troubleshooting
1. If the meter does not display a message after inserting a test strip:
POSSIBLE CAUSE
WHAT TO DO
Replace the batteries.
Insert the test strip with contact
bars end
fi
rst and facing up.
Please contact customer
services.
Batteries exhausted.
Test strip inserted upside down
or incompletely.
Defective meter or test strips.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
WHAT TO DO
Repeat the test using a new test
strip with larger volume of blood
sample.
Repeat the test with a new test
strip.
Repeat the test with a new test
strip. Apply sample only when
fl
ashing “ ” appears on the
display.
Please contact customer
services.
Insuf
fi
cient blood sample.
Defective test strip.
Sample applied after automatic
switch-off (3 minutes after last
user action).
Defective meter.
Содержание G30a
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