Focus TView Micro, Руководство пользователя

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TView Micro User’s Guide
Troubleshooting 32
TView Micro
Failure
•
Inspect the TView Micro unit for signs of
damage (i.e. broken pins, severed wires,
etc.).
Returning a Damaged or Failed
TView Micro Unit
To return a TView Micro unit, follow these
steps:
1. Contact FOCUS Enhancements Technical Support at
1-408-370-9963. A representative is available from
8:00 AM to 12:00PM & 1:00PM to 5:00PM Pacific
Standard Time (PST). Explain the nature of the
problem and any evidence of damage you may have
found. The customer representative will either assist
you with the specific problem or give you a Return
Materials Authorization Number.
Note: No goods will be accepted for warranty repair
or return without an RMA number that is written
on the outside of the package.
2. Pack the TView Micro carefully. If possible, use the
original shipping package. Send the package pre-
paid and insured via United Parcel Service (UPS) or
US Mail to: