©
2021
Focal Point Fires Ltd.
6.0 CLEANING/ FINISHING
GB IE
F861
581
7.0 GUARANTEE - TERMS AND CONDITIONS
The 3 year guarantee commences from the date of purchase, provided that the following 3 terms and conditions are adhered
to:
Registration is not required.
1. For any claim to be made within the 3 years from date of purchase you will be required to provide and supply us with your
proof of purchase.
2. Your gas fire must have been commissioned by a CORGI/Gas Safe* registered installer, evidence of which you must provide
together with the CORGI/Gas Safe* registration number.
3. Your appliance must have been serviced annually, irrespective of use, by a CORGI/Gas Safe* registered installer, evidence of
which must be provided, such as the receipt.
Please note all consumable items such as any ceramics including; coals, pebbles, the matrix, front strips, side cheeks, rear panels
and tapered rear panels are not covered by the 3 year guarantee. For all Electric fires purchased the 3 year guarantee com-
mences from the date of purchase, providing that you can supply the proof of purchase. This does not cover consumable items
such as pebbles, coals or light bulbs.
Making a claim is easy.
If you wish to make a claim under our 3 year guarantee and all the terms and conditions for your product have been met then
please submit the following information for the attention of the 3G Service Department to the address below. Alternatively, you
can email or fax. Please note that this does not affect your statutory rights.
Focal Point Fires Ltd, 3G Service Department, Reid Street, Christchurch, Dorset, BH23 2BT.
Alternatively email: [email protected] or fax. 01202 499326.
1. Name, full address including post code and contact telephone number.
2. Receipt of purchase or credit card statement.
3. Original installers CORGI/Gas Safe* registration number (gas fires only).
4. Annual service receipt for every 12 months (gas fires only).
*Gas Safe Register replaced CORGI as the gas registration body in Great Britain and the Isle of Man on 1st April 2009.
Disclaimer:
The components of this mantle are veneered MDF. As such, it is likely that there will be variations in the appearance, texture,
grain structure and colour etc., of the individual components.
Caution: Wood products may produce splinters, so care should be taken during assembly.
Warning: This mantle is not designed for heavy use. Care should be taken to distribute weight evenly.
Note: Wall plugs supplied are for masonry or solid wall fixing only. For any other type of wall seek professional advice.
As our policy is one of continuous improvement and development, we hope therefore you understand we must retain the right to amend details and/or specifications without prior notice.
Before carrying out any of the following operations, ensure that the appliance is OFF and completely cold. Regularly clean
around the appliance to ensure that dust, fluff, pet hair etc, are kept to a minimum. There are no other specific requirements for
care, other than regular cleaning of the general appliance.
A wipe with a dry cloth is normally sufficient.
DO NOT
use abrasive cleaners as they can damage the finish. Test in a hidden
part before cleaning. Clean only in the direction of the grain. Regularly check the surround is securely fixed in position.
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