Need help? Go to www.weemote.com
35
TROUBLESHOOTING
Please check the support section of our web site
if you do not see your problem listed below.
1. The LED does not light or flash.
Check to make sure you have installed the
batteries properly. Check to make sure that the
batteries are not dead or too weak to operate
the Weemote®.
2. The Weemote® powers on my TV or SET-
TOP but does not change channels or control
the volume or mute.
Check to make sure you have set the proper
code in the Weemote®. Sometimes a code will
only partially work. Make sure you fully test the
code as described in Step 8 or 12 of the installa-
tion guide.
Check your existing remote to see if you require
pressing the ENTER key when changing chan-
nels. If you do, then complete the section called
“Adding the ENTER Option.
If you have a late model digital TV or SET-TOP
box, please refer to the section “Adding the 3-
Digit Option”.
Need help? Go to www.weemote.com
36
TROUBLESHOOTING
3. When changing channels, the channel
numbers that are sent to the TV from the
Weemote® are not the same as what I pro-
grammed in.
Check to make sure you have set the proper
code in the Weemote®.
4. Where are the TV, STB, FAV, 100, 10 and 1
buttons on the Weemote?
You must remove the setup cover before seeing
these buttons. Please refer to the installation
guide, Step 3.
5. I have tried all the codes listed for my brand
TV or Set-Top and I have tried searching for the
code but cannot find a match.
Chances are the code you need is not supported
in the Weemote® you are using. Please contact
us on our web site to see if we have an updated
unit available to support your equipment.
