FMUSER INTERNATIONAL GROUP INC. Forum: http://bbs.fmuser.com
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3.5mm Stereo in
FBE204-H.265
19’ 1U Rack
h.264
/ h.265
4 x HDMI or SDI in
3.5mm Stereo in
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FBE216-H.264
19’ 3U Rack
h.264
16 x HDMI or SDI in
3.5mm Stereo in
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–
FBE216-H.265
19’ 3U Rack
h.264
/ h.265
16 x HDMI or SDI in
3.5mm Stereo in
–
–
9
Troubleshooting
1) Black screen, nothing output from the streaming.
-Check the Status (Refer to 3.1) ,if you find the interrupt count is 0 or there is no automatic
increase, check the HDMI (SDI) cable and video source.
2) There are some horizontal red short lines on the Screen.
-Replace a new and good HDMI cable.
3) The picture freeze like a still shot of the movie for a few seconds and then it resumes playing.
-Check the Status of video input and refer to 5.2 (FPS) .
4) Freezing playing with VLC on the computer, but playing well on another computer.
-Check the CPU usage status of the computer, usually the problem is the computer CPU is
running too full.
5) Audio drops out every few seconds (Audio Freezing)
-Check you Audio Resample (32/44/48/192khz) of the files, if each file audio Resample not same,
it will be Audio Freezing .You need to reboot the encoder / VLC / decoder when the
Resample change. We advice you use the same Audio Resample (32/44/48/192khz) files.
6) Others, like blurred screen….
Go to the http://bbs.fmuser.com, there is a solution to help you correct the problem on live
streaming.