www.desatech.com
115425-01E
12
TROUbLEShOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating log set where impurities in air exist may create odors. Cleaning sup
-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear.over.time..
POSSIBLE CAUSE
1. Metal expanding while
heating. or. contracting.
while cooling
1..Log. set. burning. vapors.
from paint, hair spray,
glues, cleaners, chemi
-
cals, new carpet, etc. (See
IMPORTANT
. statement.
above)
2. Gas leak.
See Warn-
ing statement at top of
page
1. Gas leak.
See Warn-
ing statement at top of
page
2..Control.valve.defective
1. Gas leak.
See Warn-
ing statement at top of
page
OBSERVED PROBLEM
Log set produces a clicking/
ticking noise just after burner
is.lit.or.shut.off
Log set produces unwanted
odors
Gas odor even when control
knob.is.in.OFF.position
Gas odor during combustion
REMEDY
1. This is normal with most log
sets. If noise is excessive,
contact. qualified. service.
person
1..Open. flue. to. maximum..
Stop. using. odor. causing.
products while log set is
running
2..Locate.and.correct.all.leaks.
(see.
Checking Gas Con
-
nections
, page 7)
1..Locate.and.correct.all.leaks.
(see.
Checking Gas Con
-
nections
, page 7)
2..Replace.control.valve
1..Locate.and.correct.all.leaks.
(see.
Checking Gas Con
-
nections
, page 7)
TEChNICAL SERVICE
You may have further questions about installa
-
tion, operation, or troubleshooting. If so, con
-
tact DESA Heating, LLC at 1-866-672-6040.
When. calling. please. have. your. model. and.
serial.numbers.of.your.heater.ready.
You can also visit DESA Heating, LLC’s web
site.at.
www.desatech.com
.
SERVICE hINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas.supplier.
