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Introduction

1.1 Thanks for Purchasing FIP12/FIP12W

Thank you for purchasing FIP12/FIP12W. The FIP12/FIP12W which has 4 lines is a full-featured VoIP (Voice over Internet Protocol) phone that

provides voice communication over an IP network.

This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone

has, but also it own many data services which you could not expect from traditional telephone.

This guide will help you easily use the various features and services available on your phone.

The FIP12/FIP12W, which has a 3dB

internal antenna for 802.11n 1T1R, supports wireless.

1.2 Package Contents

Your package includes the following:



One FIP12/FIP12W IP Phone Unit



Handset and handset cord



Headset



One universal power adapter



One Ethernet cable



Wall-mounting screw pack

FLYINGVOICE

Page 7 of 81

Содержание FIP12

Страница 2: ...Revision Record Version Date Author Firmware Version Applicability V1 0 2016 01 08 Sherry V1 0 Copy Right 2016 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1 0 Revision time 2016 01 08 18 00...

Страница 3: ...16 4 2 How to configuration from Menu 21 5 Using Basic Phone Function 22 5 1 Using the Handset Speakerphone Headset 22 5 1 1 Using the Handset 22 5 1 2 Using the Speakerphone 22 5 1 3 Using the Heads...

Страница 4: ...nced Phone Functions 31 6 1 Speed Dials 31 6 2 BLF Busy Lamp Field 31 6 3 Shortcut Key 32 6 4 Pickup 33 6 5 Call Park 34 6 6 MSG 35 6 6 1 Enable and configuration MSG 35 6 6 2 Using MSG 36 6 7 Changin...

Страница 5: ...is same as Line1 except the value of Line Enable 54 7 6 3 SIP Settings 54 7 6 3 1 SIP Parameters 55 7 6 3 2 NAT Traversal 55 7 6 4 VoIP QoS 55 7 7 Phone 56 7 7 1 Preference 56 7 7 1 1 Preference 56 7...

Страница 6: ...Diagnoisis 77 7 8 7 Operation Mode 78 8 Trouble Shooting 78 8 1 No Operation after Power On 78 8 2 Long Time Stop at Initializing Network 78 8 3 No Dial Tone 78 8 4 Can not Make a Call 79 8 5 Can not...

Страница 7: ...d enjoy other features that traditional phone has but also it own many data services which you could not expect from traditional telephone This guide will help you easily use the various features and...

Страница 8: ...ction 2 2 Mounting the Phone to the Wall 1 Complete the assembly instructions 2 Attach two appropriate screws to the wall Leave 1 4 distance from the wall This allows you to slide the mounting bracket...

Страница 9: ...he sequence the IP Address of Internet port will appear at the bottom of the LCD 2 4 2 Via Wireless FIP12 do not support wireless You can configuration wireless from LCD menu and from webpage From LCD...

Страница 10: ...l get larger following is one example Step 3 Press the button to connect to the E3CALL_SZ Step 4 If the Wi Fi need authentication choose the authentication and fill in the password then choose the but...

Страница 11: ...Step 5 If the AP have connected then connection status will change like following picture and the icon of wireless will display linked FLYINGVOICE Page 11 of 81...

Страница 12: ...d port RJ 11 jack on the left side of the IP phone Headset wire port RJ 11 jack on the bottom of the handset Headset To mount mouthpiece and earpiece on the single handle 2 LCD screen The LCD screen i...

Страница 13: ...call history and so on 6 UP To scroll up or turn up the volume 7 DOWN To scroll down or turn down the volume 8 Hold The Hold key is used to hold the current call press it again to release the hold fun...

Страница 14: ...router or Internet 3 3 LEDs Indicator LED Color Status Description ON The phone is in the initialization process Blink 300 ms Telephone is ringing any line Blink 1 second The phone receives the short...

Страница 15: ...tatus of lines The icon means unregistered The icon mean registered Softkey Function To display the current softkey function Softkey Buttons You can use the softkey button to highlight the item displa...

Страница 16: ...er can also make call and send text message directly using the five softkey The Max records are 100 3Call History 3 1RedialList To list the latest 100 records of called call answered call and missed c...

Страница 17: ...able To enable disable line1 9 1 2Password To set password of line1 9 1 3Account To set account of line1 9 1 4Display Name To set display name of line1 9 1 5Phone Number To set the phone number of lin...

Страница 18: ...To set the destination phone number of CFWD No AnsDelay 11Time Date 11 1Time H m s 11 2Date m d y 12Voice Mail 12 1Line 1 12 1 1MWI Enable To enable or disable voice mail of line1 12 1 2Voice Mail Num...

Страница 19: ...view the Data QoS or to change the Data QoS 13 12VLANID To view the VLANID or to change the VLANID 13 13802 1p Priority To view the802 1p Priority or to change the802 1p Priority 14Wireless 14 1Wirel...

Страница 20: ...18Factory Default To set FIP12 FIP12W factory default 19Set Password To reset password The password of LCD is same as the one of Webpage Default is null 20LCD Contrast To view and change the contrast...

Страница 21: ...y button to scroll up and scroll down Configuration the item or sub item according to the prompt 5 Press the ok softkey button to confirm 6 Press the save softkey button to save changes 7 Press button...

Страница 22: ...mber followed by the or wait 5 seconds FIP12 FIP12W will dial out the phone number Step 2 Connect the headset press the headset button and dial phone number followed by the or wait 5 seconds FIP12 FIP...

Страница 23: ...ialing from Call History Press button access to the menu items and use the up and down button to choose 3 Call History and then highlight the phone number you want to call press the dial softkey butto...

Страница 24: ...d delayed time is 4 seconds 5 2 8 Answering a Telephone Call When a call is incoming the associated line button will flash and the phone will ring You can receive the call by Step 1 Pressing the corre...

Страница 25: ...ED is solid green Step 3 Press the Exp Key1 button to turn up volume press the Exp Key 2 button to turn down volume 5 4 Black List If user added a black list FIP12 FIP12W will forbid the phone number...

Страница 26: ...e parties will be participating in a conference call Note If you hang up firstly the other two parties will be disconnected if one party hangs up firstly you can go on talking with the other party 5 7...

Страница 27: ...the phone is busy or forward calls when there is no answer Below are the steps to configuration call forward from menu You can also set call forwarding options from your PC using the IP Phone Web Int...

Страница 28: ...ing and the new caller will hear busy tone when you are on another call Enable Call Waiting You can turn call waiting on or off from menu in Menu 6References item And user can also enable call waiting...

Страница 29: ...button Step 2 Then selects 3Call History Step 3 Then selects Missed Calls 5 13 Text Message 5 13 1 Sending Message Step 1 Press button and then choose 4Text Message by using the up button or the down...

Страница 30: ...1 Press button and then choose 4Text Message by using the up button or the down button Step 2 Press the select softkey button to enter to 2Recived Box item or Sent Box item Note In Received Box are m...

Страница 31: ...ive Using Speed Dials Step 1 Press the configured Exp Key 1 to call 111 or press Exp Key 2 to call 112 immediately 6 2 BLF Busy Lamp Field Your system administrator may configure your phone so that yo...

Страница 32: ...u can get the pickup code from your administrator The following picture is a setting example based on Asterisk Step 3 Press button to save changes and then press button to make changes effective To pi...

Страница 33: ...y and user can also configuration it 6 4 Pickup The function of pickup is similar to the speed dial The example below describes the steps to configuration the pickup from Webpage user can also configu...

Страница 34: ...then display the extension number of the parked call so that the call can later be retrieved If no one picks up the parked call within the set time the telephone system may ring back the parked call T...

Страница 35: ...use this feature 6 6 1 Enable and configuration MSG There are two ways to enable MSG one is from menu and the other is from your PC to use FIP12 FIP12W s webpage From Menu Step 1 Press Menu button to...

Страница 36: ...tep 2 Use the up and down buttons to adjust the screen contrast Press the Up button to increase the contrast Press the Down button to decrease the contrast Step 3 Press the save softkey button to save...

Страница 37: ...as this can negatively affect your phone s function To reboot your phone Step 1 Press the button Step 2 Scroll to 16Reboot press the select softkey button to access to reboot item Step 3 Then a notic...

Страница 38: ...how you how to configure your FIP12 FIP12W using the web based configuration interface The default network settings are the following Default Internet Connection Type DHCP Default PC Port Connection T...

Страница 39: ...e contact your administrator supplier or service provider 7 3 Webpage No Name Description 1 main information Display the firmware version DSP version Current Time and administration mode Press Logout...

Страница 40: ...uld press the button to confirm and save the changes After pressing the button the red will appear to notice user to reboot To cancel the changes Press it to reboot FIP12 FIP12W FLYINGVOICE Page 40 of...

Страница 41: ...ays the basic status of your FIP12 FIP12W including the information about product information SIP account status network status VPN status PC port status and system status Click Refresh button to refr...

Страница 42: ...cliend which connected to the FIP12 FIP12W s LAN port 7 4 3 Syslog This page displays the log of system User can press Clear button to clear all information Click Refresh button to refresh syslog Clic...

Страница 43: ...es of IP Address Subnet Mask Default Gateway Primary DNS and Second DNS got from your administration Webpage Field Name Description Internet Connection Type Choose Static IP IP Address The IP address...

Страница 44: ...on Internet Connection Type Choose Automatic Configuration DHCP DNS type Choose DNS type from Manual and Automatic In Manual user should set the Primary DNS and Second DNS manually In Automatic IP Pho...

Страница 45: ...Auto Dial If or not enable PPPoE Auto Dial DNS Type Choose DNS type from Manual and Automatic In Manual user should set the Primary DNS and Second DNS manually In Automatic IP Phone will get the Prim...

Страница 46: ...2 168 1 2 or greater but should be less than the ending IP address DHCP End Address Enter a valid IP address as an end IP address of the DHCP server DNS Mode Select DNS mode options are Auto and Manua...

Страница 47: ...FIP12 FIP12W unusable You can login FIP12 FIP12W s Web via PC port if you are incautious to make it wrong And then cloning the right MAC or resume the default settings Step 1 Press button to get the P...

Страница 48: ...lity DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN Regular web surfing and other such Internet activities from other clients will continue to work without inappro...

Страница 49: ...gateway of Internet port Primary DNS The primary DNS of Internet port Second DNS The second DNS of Internet port DHCP In DHCP mode IP phone is a DHCP client IP phone will get the IP Address Subnet Ma...

Страница 50: ...Display the encryption type of the AP Status Display the status of the AP The icon stands for the IP542N have connected to the AP The icon stands for the signal strength of the AP 7 5 7 DDNS Setting F...

Страница 51: ...ment 7 6 SIP Account 7 6 1 Line 1 In this webpage users can configuration the information about SIP account1 including the following 4 parts Basic Audio Configuration Supplementary Service Subscriptio...

Страница 52: ...Outbound Proxy Outbound Proxy IP or domain name Outbound Port Outbound Proxy s Service port Display Name The number will display in callee Phone Number Number of telephone provided by SIP Proxy Accou...

Страница 53: ...e echo cancel 7 6 1 3 Supplementary Services Subscription Webpage Field Name Description Call Waiting If or not enable Call waiting Hot Line Fill in the hotline number Pickup handset or press speaker...

Страница 54: ...idle port for RTP if you set 0 otherwise use the value user set Cancel Message Enable When you set enable an unregistered message will be sent before registration while you set disable unregistered m...

Страница 55: ...not enable NAT FIP12 FIP12W supports STUN traversal choose STUN in the NAT Traversal Mode if you want traverse NAT Firewall STUN Server IP STUN server IP address default is stun fwdnet net NAT Refres...

Страница 56: ...n the value of ring volume speakerphone volume handset volume and so on 7 7 1 1 Preference Webpage Field Name Description Handset Input Gain Adjust the handset input gain from 0 7 Handset Volume Gain...

Страница 57: ...me Description Cfwd All Dest The phone number which will be forwarded to IP Phone will forward all calls to the phone number immediately when there is an incoming call Cfwd Busy Dest The phone number...

Страница 58: ...parameters Step 4 Press Save Settings button to save changes press Cancel Changes button to cancel changes Below is an example Adding speed dial Step 1 Choose one Exp Key to configuration Step 2 Sele...

Страница 59: ...Exp Key to configuration Step 2 Select the shortcut key from the drop down list Step 3 Select the mode from the phonebook call history text message volume volume and login logout in the drop down list...

Страница 60: ...ation Step 2 Select the Call Park from the drop down list in type Step 3 Choose the Line from line1 line2 Step 4 Fill the pickup extension code in Expansion Step 5 Press to save changes and you can se...

Страница 61: ...move up Move Down Press it to move down Picture 2 Steps Adding one dial plan Step 1 Enable Dial Plan Step 2 Click Add button and the configuration table like Picture 1 will appear Step 3 Fill in the...

Страница 62: ...3 2 Dial Plan Syntactic No String Description 1 0 1 2 3 4 5 6 7 8 9 Legal characters 2 X Lowercase letter x stands for one legal character 3 sequence To match one character form sequence For example 0...

Страница 63: ...le 9 111 T2 FIP12 FIP12W will dial out the matched number 111 after 2 seconds 7 7 3 3 Example 1 Example 1 Using line 1 if user dials 12 2 FIP12 FIP12W will call 010 12 232 immediately 2 Example 2 Usin...

Страница 64: ...mmediately And FIP12 FIP12W will make outside dial tone after inputting 2 or 3 stop tone until inputting 6 5 Example 5 Using line 1 if user dials FIP12 FIP12W will reject the phone number out 7 7 4 Ph...

Страница 65: ...ton to end configuration Step 4 Press Save Settings button to save changes Editing one phone book Step 1 Choose one phone book Step 2 Click Edit button and the configuration table like Picture 3 will...

Страница 66: ...n to delete the phone book Move one phone book to Black list Step 1 Choose one phone book Step 2 Click Move to blacklist button to delete the phone book 7 7 4 1 Black List Webpage Field Name Descripti...

Страница 67: ...parameters Step 3 Press OK button to end configuration Step 4 Press Save Settings button to save changes Editing one Black List Step 1 Choose one black list Step 2 Click Edit button and the configura...

Страница 68: ...ck Delete button to delete the black list Moving one Black List to phonebook Step 1 Choose one black list Step 2 Click button to move the black list to the phonebook 7 7 5 Call Log To view the call lo...

Страница 69: ...nswered Calls 7 7 5 3 Missed Call 7 8 Administration Use can manage the FIP12 FIP12W in these six webpage you can configuration the Time Date password web access system log and so on FLYINGVOICE Page...

Страница 70: ...Set alarm time Daylight Saving Time If or not enable daylight saving time Offset Offset time 60 means advancing 60miniter 60 means delaying 60minite Start Month Choose starting month Start Day of Week...

Страница 71: ...Day of Week Last in Month Start Day of Week Start Hour of Day analogously set stopping Month Week Day Hour in Stop Month Stop Day of Week Last in Month Stop Day of Week Stop Hour of Day Step 5 Press...

Страница 72: ...e the user password directly without the password of user mode Step 3 Input a new password twice time in New Password and Confirm Password 7 8 1 3 Web Access Webpage Field Name Description WAN Interfa...

Страница 73: ...ocal and remote Syslog In local Step 1 Set syslog server null and choose one kind of Log Level like Picture 1 Step 2 Press Saving Settings button to save and press Reboot button to active changes Step...

Страница 74: ...grading LCD will display the notice when upgrading Step 4 Login web and then check the firmware whether well upgraded by viewing the firmware version in Status Basic webpage 7 8 3 Provision 1 Provisio...

Страница 75: ...esync default is 3600s Forced Resync Delay sec If it s time to resync but FIP12 FIP12W is busy now in this case FIP12 FIP12W will wait for a period time the longest is Forced Resync Delay default is 1...

Страница 76: ...nagement progress and agent progress Write Community Name String as an express password between management progress and agent progress Trap Community The community field in trap Trap period interval s...

Страница 77: ...ill in SSL key 7 8 6 Diagnoisis In this page user can do ping test and traceroute test to diagnose the device s connection status 1 Ping Test Enter the destination IP or host name and then click Apply...

Страница 78: ...1 No Operation after Power On Solution Check if the power adapter is properly connected If applicable check if the PoE Power over Ethernet switch behind the IP phone is set correctly 8 2 Long Time St...

Страница 79: ...or supplier or ITSP for more information or assistance 8 6 No Voice during an Active Call Solution Check if the servers support the current audio codec type or contact your administrator supplier or I...

Страница 80: ...tion against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions m...

Страница 81: ...International Building 18 East Zhongguancun Road Haidian District Beijing ZIP code 100176 Tel 86 10 67885285 Shenzhen Add Room102 1F East Bldg 3 Minqi Park Pingshan Xili Nanshan Districe Shenzhen Chi...

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