28
Problem
Cause
Solution
AUTO/STOP
indicator light
and alarm
function
The AUTO/STOP button
flashes red consecutively 2
times in a row.
The water temperature is too high,
and the water comes from the self-
cleaning port constantly.
1. Set the water to room temperature, wait for about
20 seconds, then turn the power on again.
2. Stop using the unit if the problem persists, and
contact Fluidmaster Tech Services.
The AUTO/STOP button
flashes red consecutively 3
times in a row.
Inlet water temperature is too hot.
When the water temperature of the external water
source drops, you can resume using the unit as
normal.
The AUTO/STOP button
flashes red consecutively 4
times in a row.
Water temperature sensor error.
Turn down the water temperature, and contact
Fluidmaster Tech Services.
The AUTO/STOP button
flashes red consecutively 5
times in a row.
Over-heating alarm for seat surface
temperature.
Turn off the heated seat feature, and contact
Fluidmaster Tech Services.
The AUTO/STOP button
flashes red consecutively 6
times in a row.
Seat temperature sensor fault.
Turn off the heated seat feature, and contact
Fluidmaster Tech Services.
The leakage protection
switch on the power plug has
tripped.
The leakage exceeds the normal
value.
Unplug and stop using your unit. Contact Fluidmaster
Tech Services.
The product doesn’t work properly.
Is the power off?
Press the AUTO/STOP button to turn the unit on.
Remote
Control
The remote control doesn’t
work properly.
Do the batteries still have power?
Replace with new batteries.
The remote control buttons
are not responding.
Are the positive (+) and negative (-)
ends of the batteries set correctly?
Turn the batteries so that the positive (+) and negative
(-) ends are in the correct place.
Is the battery power low?
Replace with new batteries.
Is the remote control signal
transmission or receiving port
covered with dust particles?
Clean the remote control signal transmission or
receiving port.
Is the remote control too far from
the product or not within the range
of the sensor?
Please use the remote control within the effective
range.
TROUBLESHOOTING CONTINUED
AND LIGHT CODES:
Содержание soft spa 9500
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