Doc. No. 06EN003291 Rev. A
5 - 9
Model ST98 Flow Meter
CHAPTER 5 - TROUBLESHOOTING
FLUID COMPONENTS INTL
Defective Parts
Before returning any equipment to FCI, please obtain an RA number for authorization, tracking, and repair/
replacement instructions. If a return is required, remove defective instrument, replace with spare, calibrate, then
return defective instrument to FCI freight prepaid for disposition.
Customer Service
1.
In the event of problems or inquiries regarding the flowmeter, please contact the regional or country
authorized FCI Field Agent. There is an extensive list of these representatives at the front of this manual.
2.
Before contacting the FCI representative, please be sure that all the applicable information is near so that a
more effective, efficient and timely response may be provided.
3.
Refer to Appendix C for specific Customer Service policy provisions.
