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User’s Guide 2014
WARRANTY
Flowmetrix SA CC warrants to the purchaser that the equipment to be delivered
hereunder will be free from defects in materials, workmanship and title and will be of
the kind and quality designated in the proposal.
The foregoing warranty is exclusive and in lieu of all other warranties whether
expressed or implied including any warranty of merchantability or of fitness for a
particular purpose.
Warranties other than the above will only be effective if written and signed by an officer
of Flowmetrix SA CC
If within 1 (one) year from the date of delivery, the equipment delivered hereunder
does not meet the warranties specified above, Flowmetrix SA CC shall thereupon
correct such defects, at its sole discretion, either by repairing or by replacing the
instrument in its entirety.
The costs of returning the equipment to Flowmetrix SA CC and for the repaired or
replaced item being returned to the purchaser shall be for the account of the
purchaser.
The liability of Flowmetrix SA CC is conditioned upon the equipment covered hereunder
being handled, installed, operated, maintained, stored or used, as the case may be, in
strict accordance with the written instructions or technical direction supplied by
Flowmetrix SA CC, and is further conditioned upon the purchasers prompt written notice
(within 30 days) to Flowmetrix SA CC of such defects.
Flowmetrix SA CC makes no warranties which extend to the items covered hereby due
to improper handling, installation, operation, maintenance, storage or use; abnormal or
undisclosed environmental conditions; or operating or use in an otherwise improper
manner.
The liability of Flowmetrix SA CC to the purchaser, except as to title, arising out of the
supplying of the equipment or its use, under this warranty article, shall not, in any case,
exceed the cost of correcting defects in the equipment as herein provided and upon the
expiration of the warranty described herein, all such warranty liability shall terminate.
The foregoing shall constitute sole warranty remedy of the purchaser and the sole
warranty liability of Flowmetrix SA CC.
Goods Return Procedure
Damaged or defective equipment should be returned to the supplier prepaid. Do not
return goods until written authorisation to do so has been obtained. Returned goods
must have accompanying them a letter stating the following:
•
Your company name and order number
•
The contact person at your company
•
Serial number and name of product
•
Description of damage and cause if known
•
Nature of any repair attempted by the user
•
Type of repair, replacement or adjustment requested
