Warranty
7
RETAIN ORIGINAL RECEIPT FOR YOUR RECORDS.
LIMITED WARRANTY
FLOTEC warrants to the original consumer purchaser (“Purchaser” or “You”) of its products that they are free from
defects in material and workmanship for a period of twelve (12) months from the date of the original consumer purchase.
If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it
shall be repaired or replaced at FLOTEC’s option, subject to the terms and conditions set forth below. The original
purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is
based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to
repair or replacement of product only – Purchaser pays all removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact FLOTEC Customer Service
at 1-800-365-6832.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the
retail outlet where it was purchased immediately after the discovery of any alleged defect. FLOTEC will subsequently
take corrective action as promptly as reasonably possible. No requests for service will be accepted if received more
than 30 days after the warranty expires.
Warranty does not apply to products used in commercial/rental applications.
SEWAGE PUMPS
DO NOT return a sewage pump (that has been installed) to your retail store. Contact FLOTEC Customer Service. Sewage
pumps that have seen service and been removed carry a contamination hazard with them.
If your sewage pump has failed:
•
Wear rubber gloves when handling the pump;
•
For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
•
Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
Product
Warranty Period
Drill Pump, Pitcher Pump, In-line Water Filter Cartridge
90 days
Utility Pump (Models FP0F360AC, FP0FDC)
1/3 HP Submersible Sump Pumps, I
NTELLI
P
UMP
(Model FP0S1775A)
Pool Cover Pump (Model FP0S1790PCA), Utility Pump (Model FP0S4100X)
2 Years
Condensate Pump (Model FPCP-20ULST)
Back-up Sump Pump System (Model FP2800DCC)
4" Submersible Well Pumps, 1/2 HP Submersible Sump Pumps
3 Years
1/3 HP Sump Pump (Models FPSC2200A-10, FPSC2250A-10)
Pre-Charge Water System Tank (FP7100 Series)
1/2 HP Sump Pump (Models FPSC3200A-10 and FPSC3250A-10)
5 Years
Submersible Solids Handling Pumps (Models FPSE9000, E75STVT)
Submersible Sump Pumps (Models E50TLT, E50VLT, E75VLT, E100ELT, FPSC5000A)
Floodmate
®
7000 (Model FP0S6000A), Pedestal Sump Pump (Model FPPSS5000)
Sewage Ejector (Model FPSE3601A), Submersible Sewage Pump (Model FPSES2700A)
Lifetime
Utility Pump (Model FPSC1725X), Submersible Sump Pump (Model FPSC4550A-10)
General Terms and Conditions
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty
does not apply to the following: (1) acts of God; (2) products which, in FLOTEC’s sole judgement, have been subject to
negligence, abuse, accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation,
maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust
or other foreign materials in the system, or operation at pressures in excess of recommended maximums.
This warranty sets forth FLOTEC’s sole obligation and purchaser’s exclusive remedy for defective products.
FLOTEC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long
an implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific
legal rights and You may also have other rights which vary from state to state.
FLOTEC • 293 Wright Street • Delavan, WI U.S.A. 53115
Phone: 1-800-365-6832 • Fax: 1-800-526-3757
Web Site: flotecwater.com
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