FLIR
MR160
USER
GUIDE
Document
Identifier:
MR160
‐
en
‐
US_AA
28
6.
WARRANTY
RETURN,
REPAIR
AND
REPLACEMENT
.
To
be
eligible
for
warranty
repair
or
replacement,
Purchaser
must
notify
FLIR
within
thirty
(30)
days
of
discovering
of
any
apparent
defect
in
materials
or
workmanship.
Before
Purchaser
may
return
a
Product
for
warranty
service
or
repair,
Purchaser
must
first
obtain
a
returned
material
authorization
(RMA)
number
from
FLIR.
To
obtain
the
RMA
number
Owner
must
provide
an
original
proof
of
purchase.
For
additional
information,
to
notify
FLIR
of
an
apparent
defect
in
materials
or
workmanship,
or
to
request
an
RMA
number,
visit
www.flir.com.
Purchaser
is
solely
responsible
for
complying
with
all
RMA
instructions
provided
by
FLIR
including
but
not
limited
to
adequately
packaging
the
Product
for
shipment
to
FLIR
and
for
all
packaging
and
shipping
costs.
FLIR
will
pay
for
returning
to
Purchaser
any
Product
that
FLIR
repairs
or
replaces
under
warranty.
FLIR
reserves
the
right
to
determine,
in
its
sole
discretion,
whether
a
returned
Product
is
covered
under
warranty.
If
FLIR
determines
that
any
returned
Product
is
not
covered
under
warranty
or
is
otherwise
excluded
from
warranty
coverage,
FLIR
may
charge
Purchaser
a
reasonable
handling
fee
and
return
the
Product
to
Purchaser,
at
Purchaser’s
expense,
or
offer
Purchaser
the
option
of
handling
the
Product
as
a
non
‐
warranty
return.
FLIR
shall
not
be
responsible
for
any
data,
images
or
other
information
that
may
be
stored
on
the
returned
Product
which
was
not
included
in
the
Product
at
the
time
of
purchase.
It
is
Purchaser’s
responsibility
to
save
any
and
all
data
prior
to
returning
the
Product
for
warranty
service.
7.
NON
‐
WARRANTY
RETURN
.
Purchase
may
request
that
FLIR
evaluate
and
service
or
repair
a
Product
not
covered
under
warranty,
which
FLIR
may
agree
to
do
in
its
sole
discretion.
Before
Purchaser
returns
a
Product
for
non
‐
warranty
evaluation
and
repair,
Purchaser
must
contact
FLIR
by
visiting
www.flir.com
to
request
an
evaluation
and
obtain
an
RMA.
Purchaser
is
solely
responsible
for
complying
with
all
RMA
instructions
provided
by
FLIR
including
but
not
limited
to
adequately
packaging
the
Product
for
shipment
to
FLIR
and
for
all
packaging
and
shipping
costs.
Upon
receipt
of
an
authorized
non
‐
warranty
return,
FLIR
will
evaluate
the
Product
and
contact
Purchaser
regarding
the
feasibility
of
and
the
costs
and
fees
associated
with
Purchaser’s
request.
Purchaser
shall
be
responsible
for
the
reasonable
cost
of
FLIR’s
evaluation,
for
the
cost
of
any
repairs
or
services
authorized
by
Purchaser,
and
for
the
cost
of
repackaging
and
returning
the
Product
to
Purchaser.
Any
non
‐
warranty
repair
of
a
Product
is
warranted
for
one
hundred
eighty
days
(180)
days
from
the
date
of
return
shipment
by
FLIR
to
be
free
from
defects
in
materials
and
workmanship
only,
subject
to
all
of
the
limitations,
exclusions
and
disclaimers
in
this
document.
