Fleetwood 2011 American Eagle, Руководство пользователя

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02-3
Warranty
Fleetwood RV Owner Relations.
As a part of the predelivery inspection proce-
dure, the dealer is responsible for road testing
the motor home, noting and correcting any
steering problems and setting correct tire pres-
sures before delivery.
Fleetwood RV and its subsidiaries will not be
responsible for front end alignment after this
predelivery inspection has been performed.
For warranty service, you should return your motor
home to the selling dealer. If this is not possible,
you may contact any other authorized Fleetwood
RV motor home dealer. The service department at
any of the locations listed at the back of this man-
ual can help you find a dealer in your area.
If, for some reason, a problem is not handled to
your satisfaction:
1. Discuss any warranty-related problems
directly with the manager and/or owner
of the dealership, giving them an
opportunity to help the service
department resolve the matter for you.
2. If a problem arises that has not been
resolved to your satisfaction by your
local dealer, contact Fleetwood RV
Owner Relations. The locations are
listed in the back of this manual.
3. We sincerely believe that your dealer
and the factory representative will be
able to solve any problem which might
arise. If their combined efforts are not
satisfactory, please send a letter
describing the circumstances to:
American Coach Owner Relations
1010 Commerce Drive
Decatur, Indiana 46733
Please include the brand name and Fleetwood
RV Identification Number F.I.N of your motor
home. The F.I.N number is located on the iden-
tification tag underneath the driver’s side win-
dow on the outside of the motor home.
If you wish to call for assistance, please use this
toll-free telephone number:
American Coach Owner Relations
1-800-435-7345
There may be times when your motor home will
need repairs or parts while you are on the road. If
your motor home is repaired by a nonauthorized
repair facility (non-Fleetwood RV dealer), be sure
to save receipts and especially any parts that are
replaced. These parts will usually have to be
returned to your dealer before you can be reim-
bursed for their cost.
Always make a written list of the motor home
problems or the specific work you want done. If
you’ve had work done that is not on your main-
tenance log, let the service advisor know.
If you have a long list of service items that need
attention and you need your motor home very
soon, discuss the situation with the service advi-
sor, listing the items in order of priority.This
will help the service department manage its
time and will help get you going as quickly as
possible. If required work is not covered under
the warranty, your dealer’s service department
can help you with getting the correct service.
The materials in your
Owner’s Information
Package contain warranty information and operat-
ing instructions on the various appliances and
components in your motor home. If you do not
have operating instructions for a particular appli-
ance or component, contact your dealer. Warranty
registration cards for these items should be filled
out and mailed as soon as possible after you take
delivery of your motor home. When contacting
any of the equipment manufacturers, always have
the model and serial numbers available. Appliance
identification numbers will be found on tags or
plates attached to the appliance. Residential refrig-
erators are covered by separate warranties of the
respective manufacturers of these components.
If you have a warranty or service concern about
the chassis portion of your motor home, you
may go directly to an authorized chassis dealer