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PROBLEM
CAUSES
SOLUTIONS
The actuator/motor
does not work
The plug is not plugged in
properly or the power is
out.
Plug the device to a power socket
abiding by the technical
specifications of the power grid
listed on p. 8.
The actuator/motor
does not work
Major problem (e.g. blown
fuse or broken control box)
Please refer to the vendor.
The actuator makes
screeching noises
There is dust on the stem.
Dust the stem with a non-abrasive
rag. Sometimes lightly oil the stem
(with liquid paraffin or cooking oil).
The headrest gas spring
does not work
The gas spring is empty.
The gas has leaked.
Please refer to the vendor in order
for the gas spring to be replaced.
