31
Problems and Solutions Guide
Problem
Possible Cause
Solution
Vehicle runs sluggishly
Undercharged batteries
Charge the batteries. New batteries should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the batteries for
at least 14 hours after each use. Never charge the batteries
longer than 30 hours.
Check all connectors. Make sure the battery connector
is tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Batteries need charging
After approximately 3 hours of constant use, the batteries
need charging.
Wrong type or improperly installed fuses
Make sure that the batteries have properly installed
Power Wheels
®
thermal fuses installed before charging.
For best performance, do not use substitute parts.
Batteries are old and will not accept
Even with proper care, rechargeable batteries do not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery with
a Power Wheels
®
6 volt battery. For best performance,
do not use substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 2 riders at one time, by exceeding the 130 lbs.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the fuses in the
batteries may "trip" and automatically shut down operation of
the vehicle for approximately 25 seconds. Reduce the load
on the vehicle to prevent repeated automatic shutdowns.
Driving conditions are too stressful
Use only on gentle inclines or slopes of 10˚ or less. If the
driving conditions are too stressful the fuses in the
batteries may "trip" and automatically shut down operation of
the vehicle for approximately 25 seconds. Adjust the driving
conditions to prevent repeated automatic shutdowns.
Vehicle runs in low speed, but
High speed lock-out not disconnected
The vehicle was pre-set to run only in low speed.
does not run in high speed
To allow the vehicle to run in low and high speed, you
must disconnect the High Speed Lock-Out.
Follow the
(Please Note: The vehicle is
instructions on page 28 to disconnect the High
designed to operate in low
Speed Lock-Out.
speed only in reverse (
).)
When the foot pedal is pressed
Operation of vehicle in low speed
It is possible that only one rear wheel may spin when both
only one rear wheel spins
rear wheels are raised off the ground and the vehicle is in
low speed. This does not necessarily indicate a problem.
Check for proper operation of the drive system by raising
the rear wheels off the ground and pressing the foot pedal.
If only one rear wheel spins, carefully press your hand on
the spinning wheel to slow it down. The other rear wheel
should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact
your local Power Wheels
®
authorized service center for
diagnosis and repair.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
