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For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s
Warranty with the purchase of this clothes washer covering parts and labour for servicing
within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the product, the serial number of which appears on the product, which is found to
be defective within two years of the date of purchase.
You also receive an additional eight-year parts only Manufacturer’s Warranty on your
Direct Drive motor. This additional eight-year Manufacturer’s Warranty commences on the
day following the expiry of the two-year Manufacturer’s Warranty and excludes the motor
controller and labour. Fisher & Paykel will repair (as to parts) or, at its option, replace any
Direct Drive motor (but not the motor controller) which is found to be defective within this
additional Manufacturer’s Warranty period. You will be responsible for any labour costs.
Note: These Manufacturer’s Warranties are an extra benefit and do not affect your legal rights.
These Manufacturer’s Warranties DO NOT cover
A
Service calls which are not related to any defect in the product. The cost
of a service call will be charged if the problem is not found to be a product
fault. For example:
1
Correcting the installation, eg removal of bottom packer and transit bolts
(front loading washers), levelling the washer, adjustment of the drain to correct
siphoning, noises, crossed, kinked or leaking inlet hose connections, turning on
water, noises caused by the waterhammer or power supplies.
2
Providing instruction on use of the product or changing the set-up of the product,
eg instruction on correct use of detergents and fabric softeners.
3
Replacing fuses in, or correcting house wiring or correcting house plumbing,
eg unblocking drains.
4
Correcting fault(s) caused by the user.
5
Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
6
Correcting damage caused by pests, eg rats, cockroaches, etc.
7
Water on the floor due to incorrect loading or excessive suds.
8
Blocked pumps, removal of foreign objects/substances from the washer, including the
pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud, etc.
9
Correcting corrosion or discolouration due to chemical attack.
B
Defects caused by factors other than:
1
Normal domestic use; or
2
Use in accordance with the product’s User guide.
C
Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D
The cost of repairs carried out other than by a Fisher & Paykel trained and supported
service technician or the cost of correcting such repairs.
E
Normal recommended maintenance as set out in the product’s User guide.
F
Repairs when the appliance has been dismantled, repaired or serviced by other than
a Fisher & Paykel trained and supported service technician or the selling dealer.
G
Pick-up and delivery.
H
Transportation or travelling costs involved in the repair when the product is
installed outside the Fisher & Paykel trained and supported service technician’s
normal service area.
MANUFACTURER’S WARRANTY
