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TROUBLESHOOTING
If there is a problem with your oven, please check the following, before contacting a
Fisher & Paykel trained and supported service technician or Customer Care Centre.
PROBLEM
POSSIBLE CAUSES / SOLUTION
Food browns unevenly.
Oven is not preheated.
Aluminum foil on oven rack or oven bottom.
Baking pan is too large for recipe.
Baking pans are touching each other or oven walls.
Food too brown
on bottom.
Oven is not preheated.
Using glass, dull or darkened metal pans.
Incorrect rack position.
Baking pans are touching each other or oven walls.
Food is dry or has shrunk
excessively.
Food is baking or
roasting too slowly.
Oven temperature too low.
Oven not preheated.
Oven door opened frequently during cooking.
Food is tightly sealed with aluminum foil.
Pan size too small.
Pie crusts do not brown
on bottom or have
soggy crust.
Baking time is not long enough.
Using shiny steel pans.
Rack position is incorrect.
Oven temperature is too low.
Cakes pale, flat and may
not be cooked inside.
Oven is temperature too low.
Baking time is not long enough.
The cake has been tested too soon.
The oven door has been opened too often during baking.
Baking pan size may be too large.