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BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of self diagnosis and may sound a series of beeps and display
a notification or warning to inform you when there is a problem. In most cases you will be
able to address the problem the washer is alerting you to. Check this chart before you call
for service
PROBLEM
DISPLAYED AS
WHAT TO DO
The machine is
not getting any
hot water.
Hot water supply is not hot enough to maintain the wash
temperature you have selected. Select a lower wash
temperature.
Inlet hose filters may be blocked.
There may be a kink in the hose.
Hot tap has not been turned on.
Inlet hoses are connected to the wrong taps.
The machine is
not getting any
cold water.
Cold tap has not been turned on.
Inlet hose filters may be blocked.
There may be a kink in the hose.
Inlet hoses are connected to the wrong taps.
Cold water temperature exceeds recommended limits.
The flow rate of the supply water is too slow.
The machine is
not getting any
water.
The taps have not been turned on.
Inlet hose filters may be blocked.
The hoses may be kinked.
The drain hose is too low or the drain hose is pushed into the
standpipe too far and the water is siphoning out of the machine.
The flow rate of the supply water is too slow.
The machine is
out of balance.
Wash load is out of balance. Ensure the machine is stationary.
Manually redistribute the load.
Check the machine is level.
The machine has
too many suds.
The machine has a suds build-up (too much detergent may have
been used for the amount of soil in the load). Wait for suds to
dissolve (about 20 min). Rinse clothes using a deep rinse.
Check the standpipe height does not exceed 1200 mm.
If the symptom persists, call your Fisher & Paykel dealer or
Authorised Repairer.
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