Problem
Possible Cause
What to Do
Dishwasher does not
recognize when I knock on
the door to pause or unlock
it (DD*I models only)
Not knocking hard enough.
Ensure you are knocking firmly on the door, rather
than using a light tap.
Door knock sensor is
incorrectly installed or
calibrated.
Contact Customer Care.
Dishwasher is registering
taps and bumps as knocks
and pausing inadvertently
(DD*I models only)
Door knock sensor is
incorrectly installed or
calibrated.
Contact Customer Care.
Drawer will not open (no
beeping, no wash in
progress)
Childlock feature is on.
Turn the Childlock off. See your Quickstart guide for
instructions.
Closed drawer auto lock is
on.
Press any button and open drawer within 30
seconds.
DD*I models only
: Knock once on the
door and open drawer within 30 seconds
Power failure during wash
program
Power outage in your
home or area.
Wait until power resumes, program will restart in
same part of wash program.
Continuous beeping with A/
F code in display (DD*C &
DD*A models only) OR
flashing wash modifier
indicators (DD*I & DD*D
models only)
A fault has occurred
Refer to section ‘If there is a fault’.
Intermittent beeping
Dishwasher is in pause
mode.
DD*C, DD*A and DD*D models: Close the
dishwasher and press the
button to resume the program. DD*I & DD*D
models: Press
on the control panel then close the drawer to
resume the program.
Dishwasher will not start
Power supply is not
connected.
Connect the power supply.
The drawer is not closed
properly
Ensure the drawer is firmly closed.
Keylock or Childlock
feature is on.
Turn the Keylock or Childlock off. See your
Quickstart guide for instructions.
Updated: Tue, 02 Nov 2021 06:01:08 GMT
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