19
Manufacturer’s Warranty
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this
Product covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the Product, the serial number of which appears on the Product, which is found to
be defective within TWO YEARS of the date of purchase.
Note
: This Warranty is an extra benefit and does not affect your legal rights.
This Warranty DOES NOT cover
A
Service calls which are not related to any defect in the Product. The cost of a service call will be
charged if the problem is found not to be a Product fault. For example:
1.
Correcting the installation of the Product.
2.
Instructing you how to use the Product.
3.
Replacing house fuses or correcting house wiring or plumbing.
4.
Correcting fault(s) caused by the user.
5.
Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration noises
or user warning beeps.
6.
Correcting damage caused by pests, eg rats, cockroaches, etc.
7.
Poor drying performance due to incorrect installation eg no venting system fitted, dryer
vent against a wall, blocked lint filter.
8.
Poor drying performance due to incorrect loading, eg overloading or underloading.
9.
Damage from articles in the drum, eg bra wires, pens, crayons, dye transfer or flammable material.
10.
Dryer not heating due to timer dial being turned anticlockwise.
B
Defects caused by factors other than:
1.
Normal domestic use or
2.
Use in accordance with the Product’s User Guide.
C
Defects to the Product caused by accident, neglect, misuse or Act of God.
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E
Normal recommended maintenance as set out in the Product’s User Guide.
F
Repairs when the appliance has been dismantled, repaired or serviced by other than a
Fisher & Paykel Authorised Repairer or the selling dealer.
G
Pick-up and delivery.
H
Transportation or travel costs involved in the repair when the Product is installed outside the
Fisher & Paykel Authorised Repairer’s normal service area.
This Product has been designed for use in a normal domestic (residential) environment. This
Product is not designed for commercial use (whatsoever). Any commercial use by a Customer will
affect this Product’s Warranty.
Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel Authorised
Repairer (refer to the ‘Customer Care’ section at the back of this book). Such service shall be provided
during normal business hours. This Warranty certificate should be shown when making any claim.
For Australian Customers
This Warranty is an extra benefit and does not affect your legal rights. Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please keep this User Guide in a safe place.
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