34
TROUBLESHOOTING
Ice & Water and Automatic Ice models only
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Automatic ice
maker does
not work
Ice maker has not been
turned on.
Switch on ice maker.
Bin is in the wrong
way or there is no bin
in place.
Place bin so scoop is on the left side.
Ice bin sits directly under ice maker on top
left side of freezer.
Water supply turned
off or not connected.
Connect water supply.
Freezer compartment
not working.
Contact Customer Care.
Water pressure
too low.
Check water pressure.
Water line
kinked/squashed.
Check water line for
kinks/squashing.
Filter clogged.
Water filter may need replacing.
Ice cubes have
odour/taste
Unsealed packages
may be transmitting
odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer
needs cleaning.
Ice storage bin needs to be emptied
and washed.
Clean refrigerator.
Poor taste from
incoming water.
Filter may need to be replaced with new one.
Force 2 – 3 ice tray flips.
Slow ice cube
freezing
Door may have been
left ajar.
Close door.
Freezer compartment
too warm.
Turn temperature to a
colder setting.
Wet ice/
ice clumping
Low water pressure.
Check water pressure.
Filter blocked.
Replace filter.
Long freezer
door openings.
Gently tap ice with scoop to unstick or, if
large clumps occur, empty ice bin and make
new ice.
High ambient
temperature.
Ice bin left out of
freezer compartment
for a length of time.
Ice will stick together
over time.
