FIRMAN 2 Years Limited Warranty
Do Not Return the Portable Power Station to the Place of Purchase
Contact the FIRMAN Service Center and FIRMAN will troubleshoot any issue via phone or e-mail.
If the problem is not corrected by this method, FIRMAN will, at its option, authorize evaluation,
repair or replacement of the defective part or component at a FIRMAN Service Center. FIRMAN
will provide you with a case number for warranty service. Please keep it for future reference.
Repairs or replacements without prior authorization, or at an unauthorized repair facility, will
not be covered by this warranty.
Normal Wear
Your Portable Power Station needs periodic parts and service to perform well. This warranty does
not cover repair when normal use has exhausted the life of a part or the Portable Power Station as
a whole.
FIRMAN warrants to the original purchaser that the mechanical and electrical components will be free of
defects in material and workmanship for a period of one(1) year(parts and labor) and 2 years (parts
and technical support) from the original date of purchase. Transportation charges on Portable Power
Station submitted for repair or replacement under this warranty are the sole responsibility of the
purchaser . This warranty only applies to the original purchaser and is not transferable.
KEEP YOUR BOX!
RETURNS CANNOT BE ACCEPTED WITHOUT YOUR ORIGINAL CARTON.
Repair/Replacement Warranty
Warranty Exclusions
This warranty does not cover the following repairs and equipment.
Warranty Qualifications
FIRMAN will register the warranty upon receipt of your Warranty Registration Card and a copy of
your sales receipt from one of FIRMAN’s retail locations as proof of purchase. Please submit your
warranty registration and your proof of purchase within ten(10) days of the date of purchase. You
can also register your Portable Power Station online at www.firmanpowerequipment.com.
SERVICE INFORMATION CONTACT FIRMAN PRODUCT SERVICE DEPARTMENT AT 1-844-347-6261
or at www.firmanpowerequipment.com to obtain warranty service information or to order
replacement parts or accessories.
HOW TO ORDER REPLACEMENT PARTS
Even quality-built equipment such as this Portable Power Station may need occasional
replacement parts to maintain it in good condition over the years. To order replacement parts,
please give the following information:
Model No. Rev. Level and Serial No.
found on the Data Decal.
A brief description of the trouble with the Portable Power Station.
SERVICE – WARRANTY
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English Customer Service: 1-844-FIRMAN1