terMs & CondItIons oF warranty
Firebird products are designed and manufactured to give
many years of trouble free service.
The terms laid down in the warranty must be adhered to.
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Firebird provides a comprehensive, conditional
warranty of 5 years on the boiler shell and 2 years
on all other parts from date of installation, provided
installation has occurred within 12 months from date
of purchase.
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The 5 year boiler shell warranty consists of parts and
labour for the first 3 years and parts only for years 4 and
5.
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The warranty will only apply if the boiler is
commissioned by an OFTeC registered or competent,
qualified engineer and is serviced annually thereafter.
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Correct commissioning will ensure that your boiler is
set to operate at its maximum fuel efficiency.
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Consumable components, the nozzles and the oil hose
are excluded.
terMs & CondItIons oF warranty
1. Warranty implies that the product shall be free from
defective parts or workmanship for a period of warranty
cover, which begins from the date ofinstallation.
2. all claims under the warranty programme must be
within the time limits stated on the left.
3. Installation and commissioning of the product must
be in accordance with (a) instruction/technical
manuals (b) all relevant standards and codes of
practice.
4. a competent, qualified engineer, using the correct
installation and test equipment must carry out
installation and commissioning.
5. This warranty does not cover special, incidental or
consequential damages, injury to persons or property,
or any other consequential loss.
6. Servicing of the boilers is to be carried out annually to
maintain the manufacturer’s warranty.
7. Firebird accepts no liability in respect of any defect
arising from incorrect installation, negligence,
fair wear and tear, misuse, alteration or repair by
unqualified persons.
8. Firebird will not accept any liability in respect of any
defect occurring to the product due to limescale
build-up and or low return water temperature.
9. The warranty programme extends to reasonable
labour costs eXCePT in the case of a 5 year warranty
period whereby any valid claim made after 3 years will
not include labour costs.
10. Firebird’s prior authorisation must be obtained before
examination or repair of the product takes place.
11. Firebird will examine all claims made under the
warranty programme and for any claims that are
deemed invalid, the costs incurred will be borne by
the owner.
12. The warranty programme only applies where the
product was used for normal domestic heating
purposes.
13. any defective part removed under any or all of the
warranty programmes MUST be returned to Central
Heating New Zealand.
14. Burner controls and flue kits (supplied by Firebird),
will be free from defective parts or workmanship for a
period of 2 years form the date of installation (with the
exception of burner nozzles, which must be replaced
at the recommended service intervals).
STATUTORY RIGHTS OF THE OWNER ARE NOT
AFFECTED BY THIS WARRANTY
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