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Troubleshooting & Tips
No power
If your TV has no power, please check the power cord
plug is connected to the mains power socket.
No picture
1.
No Picture means that your TV is not receiving a
transmission. Have you selected the correct button on
the remote control? Try once more. Also make sure the
correct input source has been selected.
2.
Is the aerial connected properly?
3.
Are the plugs connected to the aerial socket?
4.
Is the aerial cable damaged?
5.
Are suitable plugs used to connect the aerial?
6.
If you are in doubt, consult your dealer.
No sound
1.
Has the TV been set to mute? To cancel mute, press
the “ ” button, or increase the volume level.
2.
Sound is coming from only one speaker. Is the balance
set to one extreme? See Sound Menu section.
Remote control - does not operate
Your TV no longer responds to the remote control. The
batteries may be exhausted, if so you may need to
replace the old battieries.
Input sources - can not be selected
1.
If you cannot select an input source, it is possible that
no device is connected.
2.
Check the AV cables and connections if you have tried
to connect a device.
Recording Unavailable
To record a programme, you should first connect a USB
disk to your TV while the TV is switched off. You should
then switch on the TV to enable recording feature.
Otherwise, the recording feature will not be available.
If you cannot record, try switching off the TV and then
re-inserting the USB device while the TV is switched off.
USB Is too Slow
If a “USB is too slow” message is displayed on the screen
while starting a recording, try restarting the recording.
If you still get the same error, it is possible that your
USB disk does not meet the speed requirements. Try
connecting another USB disk.
Internet Connection Not Available / DLNA Mode
Not Operating
If the MAC address (a unique identifier number) of your
PC or modem has been permanently registered, it is
possible that your TV might not connect to the internet.
In such a case, the MAC address is authenticated
each time when you connect to the internet. This is a
precaution against unauthorized access. Since your TV
has its own MAC address, your internet service provider
cannot validate the MAC address of your TV. For this
reason, your TV cannot connect to the internet. Contact
your internet service provider and request information
on how to connect a different device, such as your TV,
to the internet.
It is also possible that the connection may not be
available due to a firewall problem. If you think this
causes your problem, contact your internet service
provider. A firewall might be the reason of a connectivity
and discovery problem while using the TV in DLNA mode
or while browsing via DLNA.
Invalid Domain
Ensure that you have already logged on to your PC with
an authorized username/password and also ensure
that your domain is active, prior to sharing any files in
your DLNA server program on your PC. If the domain is
invalid, this might cause problems while browsing files
in DLNA mode.
Information for Users on Disposal of Old
Equipment and Batteries
[European Union only]
These symbols indicate that equipment with these
symbols should not be disposed of as general
household waste. If you want to dispose of the product
or battery, please consider the collection systems or
facilities for appropriate recycling.
Notice
: The sign Pb below the symbol for batteries indicates
that this battery contains lead.
