FILMCITY DP500 FOLLOW FOCUS 4
WARRANTY
We offer a one year warranty for our products from the date of purchase.
We will repair or replace your product, free of charge, in the event of a defect in materials or
craftsmanship obtained during normal use or handling based on the user manual. Please note
that we will not cover any shipping costs for returning the product to us. If any VAT or import
duties are applied to the return, we will also charge these costs to the customer.
The warranty does not include, by the way of example, damage caused by products that we do
not supply or from mishandling in transit, accident, misuse, neglect, lack of care of the product ,
or service by anyone other than our company.
We are not liable for incidental or consequential damages resulting from the use of the unit or
occurring due to any breach of this warranty.
Replacement parts of the product will be provided at nominal cost (covering the cost price of the
replacement parts only) to the customers after the Warranty Period has expired. We will cover
the complete cost of sending replacement parts within the warranty period. After that, Nominal
cost of the product & Actual shipping cost will be charged.
Do not send the unit to us without first getting a response and getting the approval to send back
the item.
In case of any kind of dissatisfaction, we urge you to
Contact us
immediately and we shall do our
best to help you out.
For any other assistance you can reach us via email.
