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Did you leave the doors open for a long period of time?
Do the doors close perfectly?
If the doors do not close perfectly, contact your installer.
Clean the appliance completely as indicated in this man-
ual.
Hermetically cover all the food. Do not conserve food for
prolonged periods of time.
The appliance was designed to permit hermetic closure.
When the door is closed, a vacuum situation can occur: in
this case it is necessary to wait a few seconds until the pres-
sure balances before opening the door.
The Refrigerator or Freezer has frost or ice
Unpleasant odours inside the refrigerator
The doors are difficult to open
If you notice malfunctions in your appliance, use this guide
before calling Service. This guide may help you resolve the
problem yourself or could provide important information to
ensure rapid and effective service.
A malfunction is usually indicated on the display.
Problems that cannot be resolved by the user are signalled
through a malfunction code.
Is the appliance connected to the electrical power sup-
ply?
Does electrical power arrive at the electrical socket?
Is the Unit key activated?
Is the condenser clean?
Does the display show a malfunction code?
Is the temperature adjusted correctly?
Is the condenser clean?
Were the doors or drawers open for a long period of time?
Were large quantities of food recently inserted?
Bear in mind that during a very hot weather and with very
high temperatures in the room it is normal that the compres-
sor remains in operation for prolonged periods of time.
Were the doors or drawers open for a long period of time?
Were large quantities of food recently inserted?
Is the condenser clean?
Check that the doors are closed and that the food or con-
tainers do not obstruct the perfect closure of the door.
It is normal to hear noise from the fans or compressors dur-
ing the defrost phase.
Noise could be louder depending on the position of the
appliance and the surrounding environment.
If the climate is very humid, the formation of condensation
is normal. Opening the door or drawers for prolonged peri-
ods of time can contribute to the formation of condensa-
tion.
In any case, make sure that the doors are always perfectly
closed.
Malfunction message
The appliance does not work
The internal temperatures are
higher than normal
The appliance remains in function for a long
time period
If you hear strange noises
Condensation forms both inside and out
Troubleshooting guide
Troubleshooting guide
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