18
Troubleshooting
Brewing Problem
Possible Cause
Solution
Brew handle
will not stay down
Power switch off.
-Turn switch on.
No power to the brewer
(Brewer lights are not illuminated)
-Make sure the brewer is plugged in.
-Check the wall circuit breaker / reset
-Turn the brewer power switch off then back on (it has an
internal breaker)
Bad timer or dispense latch
assembly.
(Brew light
does not
come
on and
handle won’t stay down)
-Check for voltage reaching the timer from the dispense
latch assembly if yes replace timer. If no, replace latch
assy.
Bad dispense latch assy.
(Brew light
does
come on
and
handle won’t stay down)
-Replace the dispense latch assembly
Bad dispense latch assembly
(brewer buzzes when in brew cycle)
-Replace the dispense latch assembly
Brew handle
stays down but no water
is dispensed
No water reaching the brewer
-Make sure the shut off valve is open.
-Check water line for kinks; replace line if necessary
-Check to see if filter is clogged by changing it.
Short brew levels
EVERY BREW
Flow discs in spray heads in upside
down
-Reassemble spray heads - bumps on spray cutter face
↓
with flange on flow disc facing
↓
Water filter clogged
(See details in next section)
Spray head clogged
-Clean and or replace the sprayhead
(
One or
Both sides
are
Timer/s are set too low
-Advance timers to proper level.
affected and levels are
consistent
)
Incoming Voltage is too low for
timers to function at proper time
sequences
-Reset wall circuit breaker as one side may drop out & not
flag the breaker.
-Call an electrician to find loose connections in the building
Short brew levels
SOME BREWS
Water filter clogged.
(problem is worse during
simultaneous brews)
-Replace water filter
Weak dispense latch assembly
(usually buzzes during cycle)
-Replace dispense latch assembly.
(
One or
Both sides
are affected and
levels are
erratic
)
Water pressure or flow rate is too
low or fluctuates too much to
support a full brew.
(problem is worse in simultaneous
brews)
-Make sure brewer has a dedicated water line
-Ensure that the shut off valve is open all the way (Never
use needle saddle valves)
-Increase the diameter of the water line to the brewer and
or find stable source.
Brew Time required to fill LUXUS
are not the same for both sides
Brewer is not level
-With an accurate level, level the brewer front to back and
left to right by adjusting the feet.
High brew levels
EVERY BREW
(overfills but does stop)
Timer/s are set too high
-Adjust timers down to appropriate level
SOME BREWS
Thermal server not empty
-Empty the server and try again
Brew basket or filter overflows
-Call FETCO Service Dept. to discuss.
(800) 338-2699
Weak Coffee
Spray head missing
-Attach spray head assembly.
Improper dose
-Measure and confirm correct dose
Filter papers
-Make sure only one paper is used
Cracked dispense tube
-See “spray head drips MAJOR”, below
Low brew temperature
(Temperature inside the hot water
tank is set to 205
°
F, the metal
delivery system drops the temp.)
-Adjust thermostat so the water stream measured at the
bottom of the brew basket, 1/3 of the way through the brew
cycle, equals 190 d or - 5 degrees
Grounds not saturated
Spray head missing
-Replace spray head
Half batch used incorrectly
-Use smaller “half batch” brew basket
-Discourage half batch use
-Investigate the need for a smaller brewer
Water Softener in use
-Move brewer water feed to a non-softened source.
Degassing - extremely fresh coffee
-Call FETCO Service Dept. to discuss.
(800) 338-2699
No bypass
EVERY BREW
→
Bypass valve closed
-Open bypass valve
SOME BREWS
→
Flow disc wrong size or missing
-Correct or replace flow disc
Spray head / brew basket drips
either side or both
MINOR
Condensation around the
sprayhead area
-Wipe sprayhead area after brewing; place an empty
container under brew cone when not in use.
Condensation from water tank
dripping through dispense tube
-Insert an empty brew basket and server under brew heads
when not in use
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