ENERGY TOP B
74
EN
cod. 3540S738 - Rev. 00 - 01/2014
Table of faults
Table. 6 - List of faults
Fault code Fault
Possible cause
Cure
A01
No burner ignition
EXCHANGER SAFETY THERMOSTAT ACTIVATED
CHECK THE BOILER SHELL AND CLEAN IT IF NECESSARY
Check the thermostat and replace it if necessary
Check the thermostat wiring
No gas
Check the regular gas flow to the boiler and that the air has been eliminated from the pipes
Ignition/detection electrode fault
Check the wiring of the electrode and that it is correctly positioned and free of any deposits
Faulty gas valve
Check the gas valve and replace it if necessary
Insufficient gas supply pressure
Check the gas supply pressure
Trap blocked
Check the trap and clean it if necessary
A02
Flame present signal with burner off
Electrode fault
Check the ionisation electrode wiring
Card fault
Check the card
A03
Overtemperature protection activated
Heating sensor damaged
Check the correct positioning and operation of the heating sensor
No water circulation in the system
Check the circulating pump
Air in the system
Vent the system
A04
Fume extraction duct safety device activated
Fault F07 generated 3 times in the last 24 hours
See fault F07
A05
Fan protection activated
Fault F15 generated for 1 hour (consecutive)
See fault F15
A06
No flame after ignition stage (6 times in 4 minutes)
Ionisation electrode fault
Check the position of the ionisation electrode and replace it if necessary
Flame unstable
Check the burner
Gas valve Offset fault
Check the Offset adjustment at minimum power
air/fume ducts obstructed
Remove the obstruction from the flue, fume extraction ducts and air inlet and terminals
Trap blocked
Check the trap and clean it if necessary
F07
High fume temperature
Flue partially obstructed or
insufficient
Check the efficiency of the flue, fume extraction ducts and outlet terminal
Fume sensor position
Check the correct positioning and operation of the fume sensor
F10
Delivery sensor 1 fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F11
Return sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F12
DHW sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F13
Fume sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F14
Delivery sensor 2 fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F15
Fan fault
No 230V power supply
Check the 3-pin connector wiring
Tachometric signal interrupted
Check the 5-pin connector wiring
Fan damaged
Check the fan
F34
Supply voltage under 170V
Electric mains trouble
Check the electrical system
F35
Faulty mains frequency
Electric mains trouble
Check the electrical system
F37
Flowswitch or pressure switch contact open
Insufficient system pressure or circulation
Check the system water pressure or for air in the system
Circulating pump not working
Check the circulating pump
Wrong card parameter setting
Check the card parameter and modify it if necessary
F38
Flowswitch contact blocked closed
Flowswitch dirty or blocked
Clean the flowswitch or replace it if necessary
F39
External probe fault
Probe damaged or wiring shorted
Check the wiring or replace the sensor
Probe disconnected after activating the sliding temperature
Reconnect the external probe or disable the sliding temperature
A41
Sensor positioning
Delivery sensor disconnected from the pipe
Check the correct positioning and operation of the heating sensor
A42
Heating sensor fault
Sensor damaged
Replace the sensor
F42
Heating sensor fault
Sensor damaged
Replace the sensor
F50
Cascade temperature sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
A61
Controller DBM12 fault
Controller DBM12 internal error
Check the earth connection and replace the controller if necessary.
A62
No communication between controller and gas valve
Controller not connected
Connect the controller to the gas valve
Valve damaged
Replace the valve
A63
A64
A65
F66
Controller DBM12 fault
Controller DBM12 internal error
Check the earth connection and replace the controller if necessary.
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