Ferrari electronic OfficeMaster CallRecording Ethernet Tap Скачать руководство пользователя

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En
g

lis

Welcome

Thank you for choosing

OfficeMaster CallRecording

. This quick start manual pro-

vides general (safety) information about the devices and assists you in the setup
process of the call recording software.

Publisher

Ferrari electronic AG
Ruhlsdorfer Str. 138
14513 Teltow

Internet

www.ferrari-electronic.com

Phone

+49 (3328) 455 90

Fax

+49 (3328) 455 960

E-Mail

[email protected]

Authors

Thomas Gimpel
Chris Helbing
Andreas Nowak
Felix Glowatzka
Jeffrey Nimpadu

Editorial Office/Layout

Jeffrey Nimpadu

Time of Print

February 2018

4th Edition

Содержание OfficeMaster CallRecording Ethernet Tap

Страница 1: ...nic com Find additional license keys on page 26 if applicable Sie finden Ihren Lizenzschl ssel auf der R ckseite dieses Dokumentes nur f r Software QUICKSTART MANUAL Quick Start Manual Ferrari electro...

Страница 2: ...process of the call recording software Publisher Ferrari electronic AG Ruhlsdorfer Str 138 14513 Teltow Internet www ferrari electronic com Phone 49 3328 455 90 Fax 49 3328 455 960 E Mail info ferrari...

Страница 3: ...batteries it contains must not be disposed of with your household waste Instead it is your responsibility to hand this over to an applicable collection point for the re cycling of batteries and elect...

Страница 4: ...mputer 16 4 Connecting to a Virtual Server VM Ware 17 5 Installing the OfficeMaster CallRecording Software 19 6 Online Registration 22 7 Overview 24 7 1 Call Browser 24 7 2 Interactive Client 24 7 3 R...

Страница 5: ...OfficeMaster CallRecording USB 1xBRI Call recording device for 1 ISDN basic rate interface 2 channels OfficeMaster CallRecording USB 1xBRI Software DVD Recording and quick start manual with optional...

Страница 6: ...ster CallRecording USB 4xBRI Call recording device for 4 ISDN basic rate interfaces 8 channels OfficeMaster CallRecording USB 4xBRI Software DVD Recording and quick start manual with optional license...

Страница 7: ...allRecording USB 1xPRI Call recording device for 1 ISDN primary rate interface E1 T1 30 23 channels OfficeMaster CallRecording USB 1xPRI Software DVD Recording and quick start manual with optional lic...

Страница 8: ...ter CallRecording USB 2xAnalog Call recording device for 2 analog phone lines 2 channels OfficeMaster CallRecording USB 2xAnalog Software DVD Recording and quick start manual with optional license key...

Страница 9: ...ter CallRecording USB 8xAnalog Call recording device for 8 analog phone lines 8 channels OfficeMaster CallRecording USB 8xAnalog Software DVD Recording and quick start manual with optional license key...

Страница 10: ...or SIP OfficeMaster CallRecording Ethernet Tap Call recording device Software DVD Recording and quick start manual with optional license keys USB cable 1 x patch cable SIP Recording Base License Call...

Страница 11: ...ged Switch Managed Switch Software DVD Recording and quick start manual with optional license keys Power adapter OfficeMaster CallRecording Collector Central storage management for recordings Software...

Страница 12: ...12 Connection Diagrams English 2 Connection Diagrams ISDN Basic Rate Interface BRI Existent Basic Rate Interface BRI Setup Integration of an OfficeMaster CallRecording USB Device 1xBRI or 4xBRI...

Страница 13: ...13 Connection Diagrams English ISDN Primary Rate Interface PRI Existent Primary Multiplex PRI Setup Implementation of an OfficeMaster CallRecording USB 1xPRI Device...

Страница 14: ...glish OfficeMaster Gate Advanced Including OfficeMaster CallRecording USB Device Without OfficeMaster CallRecording USB Device Please be advised that this setup requires the connection of two OfficeMa...

Страница 15: ...Party Hardware or Managed Switch Including OfficeMaster CallRecording Software Please be advised that the use of an existent switch requires the configuration of a Monitoring Port Should you utilize t...

Страница 16: ...Gate Advanced Note Please avoid using a USB hub Wait until the firmware has loaded The drivers will eventually activate the USB device A red LED lights up The software automatically detects the Offic...

Страница 17: ...Server VM Ware Note When connecting to a virtual machine please resort to the VM Ware Workstation For Analog Devices USB 2 Analog In the toolbar select VM Removable Devices Future Devices EyeSDN USB D...

Страница 18: ...For SIP Ethernet In the toolbar select VM Removable Devices Standard LAN9500A USB 2 0 to Ethernet 10 100 Adapter Connect 5 option from top and VM Removable Devices Standard LAN9500A USB 2 0 to Ethern...

Страница 19: ...y download a setup file from our website Wait until the setup window appears Please run the setup manually should the installation wizard fail to show up Select Version 4 Client Server Install optiona...

Страница 20: ...e managing the recordings Data Collector Service Background service managing the central data stor age optional TAPI Connector Service Background service running call data requests via the TAPI interf...

Страница 21: ...Installing the OfficeMaster CallRecording Software English Check the proposed setup directory Click Install Create a desktop icon by confirming the respective dialog Select Finish to conclude the set...

Страница 22: ...added to the license manager automatically Activating License Using the Service Center In case you have no Ferrari electronic Service Center account yet or your computer running the CallRecording soft...

Страница 23: ...lect the respective item and confirm by clicking Next In the consecutive window choose one of the options Option 1 Click on the link to create an account for the Ferrari electronic Service Center Opti...

Страница 24: ...ll Browser 7 2 Interactive Client User interface for listening to calls interactively Find it here Start All Programs OfficeMaster Interactive Client 7 3 Recording Service Configuration Configuration...

Страница 25: ...ven post a ques tion yourself As it is thoroughly overlooked by our staff we will commonly provide an answer Questions remarks posted in the forum are not subject to a guaranteed response as opposed t...

Страница 26: ...26 Additional License Keys English 9 Additional License Keys License Key License Key License Key License Key...

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