26
TROUBLE SHOOTING
In worry about customer's satisfaction, in case of any problems, we ask you always before dispatch
device to check on our internet side:
www.ferguson-digital.eu
if the newer version of software is. Due
to conditions of guarantee the actualization of software does not rank to service repairs.
Problem
Possible Causes
What To Do
The display on the front
panel does not light up.
Main cable is not
connected.
Check that the main cable is
plugged into power socket.
No sound
or picture, but the front
panel red light is ON.
The unit is in
standby mode.
Press the standby button .
The satellite dish is
not pointing at the
satellite.
Adjust the dish. Check the Signal
Level in the Antenna Setup menu.
No sound or picture.
No signal or weak
signal.
Check the cable connections, LNB
and other equipment connected
between the LNB and the receiver,
and/or adjust the dish.
The satellite dish is
not pointing at the
satellite
Adjust the dish.
Signal is too strong. Connect a signal attenuator to the
LNB input.
Satellite dish is too
small.
Change to a larger dish.
LNB noise factor too
high.
Change to an LNB with lower noise
factor.
Bad picture/
Blocking error.
The LNB is faulty.
Change the LNB.
No picture appears on the
TV screen.
The system is
connected by SCART
leads and TV is not
in AV/EXT mode.
Check the UHF channel fixed in
your system and tune the UHF
channel properly.
There is interference on
your digital satellite
channel.
The system is
connected using RF
leads and the output
channel of the
receiver interferes
with an existing
terrestrial channel
or Video signal.
Change the receiver output channel
to a more suitable channel, or
connect the system using SCART
leads.
Battery exhausted. Change the battery.
The RCU is not working.
RCU is incorrectly
aimed.
Aim the RCU at the unit, or check
that nothing blocks the front panel.
