Solution: Clean the contact points with an alcohol soaked cotton swab.
If the above methods don't work, please contact the distributors and refer to the warranty policy.
Notice: The routine cleaning video can be watched and downloaded through Fenix official website,
please log onto the service channel->'maintenance for light'.
Product Warranty
We will replace products afflicted with manufacturing defects within 15 days of purchase and
repair a light free of charge within 24 months of purchase if problems develop with normal use; if
repair is required after 24 months from the date of purchase, we will charge for parts. The total
repair fee is dictated by the cost of the replaced materials.
Warranty Card Registration
We kindly suggest that you register your guarantee card on the official website of Fenixlight
Limited. You can get an extra six-month warranty period once you have successfully registered.
What's more, you could take part in the lottery of questionnaire at the same time.
Warning
HL21 is a high-intensity lighting device and capable of causing eye damage, avoid shining the
light directly into the eyes.
FENIXLIGHT LIMITED
Tel: +86-755-29631163/83/93 Fax: +86-755-29631181
http:www.fenixlight.com
E-mail:[email protected]
Address: 8/F, 2nd Building, Dong Fang Ming
Industrial Center, 33rd District, Bao' an,
Shenzhen 518133, China