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Solution: Clean the contact points with an alcohol soaked cotton swab.   
If the above methods don't work, please contact the distributors and refer to the warranty policy. 

 

Notice: The routine cleaning video can be watched and downloaded through Fenix official website, 
please log onto the service channel->'maintenance for light'. 

 
Product Warranty 

We will replace products afflicted with manufacturing defects within 15 days of purchase and 
repair a light free of charge within 24 months of purchase if problems develop with normal use; if 
repair is required after 24 months from the date of purchase, we will charge for parts. The total 
repair fee is dictated by the cost of the replaced materials. 
 

Warranty Card Registration 

We kindly suggest that you register your guarantee card on the official website of Fenixlight 
Limited. You can get an extra six-month warranty period once you have successfully registered. 
What's more, you could take part in the lottery of questionnaire at the same time. 

 

Warning 

HL21 is a high-intensity lighting device and capable of causing eye damage, avoid shining the 
light directly into the eyes. 
 
FENIXLIGHT LIMITED 
Tel: +86-755-29631163/83/93    Fax: +86-755-29631181 
http:www.fenixlight.com 
E-mail:[email protected] 
Address: 8/F, 2nd Building, Dong Fang Ming   
Industrial Center, 33rd District, Bao' an, 
Shenzhen 518133, China 
 

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