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20

FELTON

If issue persists or is not covered in the above, please contact our Felton 

Technical Team on 0800 743 358 or [email protected]

TROUBLESHOOTING

ISSUE

PROBLEM

TROUBLESHOOT

The device does not function

(i.e. the LED light is not on)

The AC adapter is not connected  
to the mains   

Connect device to the mains power

Mains power failure

Check household fuse box

The AC adapter is not connected to the Control 
Unit

Follow 

Step 15

 on Installation Guide

The digital mixer is not working

Follow Step 14 on Installation Guide

The water temperature does not match 

the indicated display

Hot and cold water connections reversed

Check connections are correct

Hot or cold water stop valve closed or only half 
opened

Fully open both stop valves

Kink in supply hose

Check connection hoses

Connecting pipe blocked

Flush pipes and clean filter

No hot water

Check hot water tank and instantaneous 
connections

Temperature sensor defect

Carry out function «Diagnostic Test»
in User Guide

Difference in supply pressure between hot

 

and cold water is greater than 100kPa

Balance pressure to eliminate difference

Constant flow of water

Unit will not turn off

Carry out function «Diagnostic Test»
in User Guide

The water shuts off before maximum run 

time has been reached

Flow sensor is defective 

Carry out function «Diagnostic Test»
in User Guide

The device is working but has

no water flow

Motors are not calibrated

Carry out function «Diagnostic Test»
in User Guide

Stop valves closed

Open stop valves fully

No water supply

Restore water supply

Kink in supply hose

Check connection hoses

Interface flashes green

Cleaning mode active

Wait 45 seconds or press the digital mixer

 

to cancel

The Digital Control Unit is damp or wet

Inlet and outlets of the digital mixer are 
not properly sealed

Inspect all connections, reseal if necessary

The Control Unit does not respond to 

temperature and flow adjustment*

The interface elements  
are connected incorrectly

Follow Step 14 on Installation Guide

The interface is defective

Carry out function «Diagnostic Test»
in User Guide

The knob is not running smoothly

Remove and clean knob

*Important: 

Controlling the flow rate is only possible with the Smartflow Digital Shower Mixer.

Содержание TATE

Страница 1: ...1 TATE DIGITAL WALL MOUNTED MIXER INSTALLATION GUIDE INSTALLATION GUIDE TATE Digital Wall Mounted Mixer...

Страница 2: ...2 FELTON...

Страница 3: ...NSTALLATION GUIDE Control Unit Installation 8 Measurements 7 Tools Required 4 Notice 4 Scope of Application 7 Digital Mixer Installation 12 Operational Test 19 CONTENTS Troubleshooting 20 Warranty 21...

Страница 4: ...HOCK ELECTRICAL INSTALLATION Before opening the housing the mains connection must be switched off Work on electrical parts and connections must be carried out by qualified electrician Country specific...

Страница 5: ...l Data Cable 10m BOX 3 WALL MOUNTED SPOUT 1 x Key 1 x Flow Straightener 0 ring Seal Spout Base Grub Screw x2 Sleeve Spout Aerator Flow Regulator 3 x Aerators Flow Regulators 1x is prefitted to the spo...

Страница 6: ...ace with a flow straightener full flow FLOW REGULATORS Pink Flow Regulator 4l min Blue Flow Regulator 6l min White Flow Regulator 8l min factory fitted There additional flow regulators supplied in the...

Страница 7: ...l electrical installations are installed by a registered electrician and complies with the Electrical Safety Regulations of NZ Important The Digital Mixer must have an access panel Hot in Cold in Spou...

Страница 8: ...t for ease of maintenance The Control Tube can be reduced in length if required by cutting along the cutting slot see Fig 2 Prepare a 30 32mm hole in the finished wall deck or counter vanity Position...

Страница 9: ...is protected with a plastic sleeve leave this on until later in the installation Control Mounting Tube Data Cable Push the Control Mounting Tube into the hole until the front flange sits against the w...

Страница 10: ...astic Mounting Tube This tightens the lugs on the inside of the wall Tighten until there is no rotation of the Control Housing 6 7 Pull the red strip to release the connector from the plastic sleeve P...

Страница 11: ...MOUNTED MIXER INSTALLATION GUIDE 8 Thread in the cable and fit the Control Wheel onto the Housing Fit the Control Sleeve onto the Control Wheel Ensure that you fit the Control Sleeve in the correct o...

Страница 12: ...FELTON 10 Inside the Temperature Control Unit 9 Remove the cover DIGITAL MIXER INSTALLATION Outlet Hot Cold Inlets Fixing holes Fixing hole Cover retaining holes Transformer 12V wall plug Control uni...

Страница 13: ...ING FOR NOG MOUNTING FOR CONCRETE 2 Install the Digital Mixer 99mm 1 Mark fixing holes 56mm 2 Drill fixing holes 99mm 56mm 5mm 3 Install the Digital Mixer If installed vertically use orientation shown...

Страница 14: ...er supply feed Large retaining bolt A Connect the brass adaptors into the flexi hoses B Fit both flexi hoses with the brass adaptor on firmly into the unit box C Fit the large retaining bolt with a to...

Страница 15: ...ALLATION GUIDE DIGITAL MIXER INSTALLATION A Fit the outlet pipe on to the brass connectors B Push the outlet fitting into the Digital Mixer and fit a small retaining bolt with torx screw driver suppli...

Страница 16: ...the socket Feed the cable through the one of the guide slots in the front of the Digital Mixer Data Cable connection 15 Connect the power cable coming from the transformer Use the connector and push f...

Страница 17: ...UIDE 16 Fit the cover back on to the base Using a Phillips screwdriver secure the cover in position The unit is now ready for commissioning Please see User Guide IMPORTANT Fit cables into slots to all...

Страница 18: ...1 2 BSP Ensure the base fits tightly and firmly against the wall and seals 3A Fit the spout onto the base ensuring the sleeve stays on the spout and secure both grub screws using a 2 5mm allen key no...

Страница 19: ...ater supply and check the unit and plumbing for leaks Once the plumbing is confirmed to be water tight connect the power supply and conduct the operational test below OPERATIONAL TEST OPERATING THE CO...

Страница 20: ...essure between hot and cold water is greater than 100kPa Balance pressure to eliminate difference Constant flow of water Unit will not turn off Carry out function Diagnostic Test in User Guide The wat...

Страница 21: ...oes not cover any damage to product due to abuse negligence or improper installation This warranty is given on the understanding that the product is installed by a registered plumber and operated acco...

Страница 22: ...22 FELTON...

Страница 23: ...23 TATE DIGITAL WALL MOUNTED MIXER INSTALLATION GUIDE...

Страница 24: ...ELTON felton industries limited FeltonIndustriesLimited feltonltd feltonltd feltontapware FELTON INDUSTRIES LTD 8 Farmhouse Lane St Johns Auckland 1072 w w w felton co nz Find us on Social Media 09032...

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