mindGear User Manual
Caputron
10
Problem
Possible cause
Possible solution
Device goes off while in
operation
Battery may have lost
contact.
Insert battery correctly.
Device does not turn on
when Power is switched
ON
Battery may be depleted
Insert battery correctly, en
on battery goes to + terminal.
Electrodes do not stick
well.
Skin may be unclean or
electrodes may be due for
replacement
Ensure that skin is clean.
Replace electrodes or use
Caputron Medical headband.
No tingling sensation.
May be normal with you as
with others.
Be patient until treatment is over
to see if your symptoms have
subsided. (No sensation may be
normal with you so treatment
yields positive results)
No results
Device may have been
improperly operated.
Repeat treatment at an increased
current and time while ensuring
‘no burns.’
Technical Information
Device Specifications
Batteries
9v
Timer
Selectable 15 minute increments
Current
0.5 mA to 1.5 mA
Output voltage
15.5 V
Waveform
symmetrical Bi-phasic square wave
Pulse width
Variable 240 ms to 1 second
90-Day Guarantee
A ninety-day guarantee is offered with the purchase of each mindGear stimulator. You may
return the device within thirty days for a 100% refund if it is undamaged and does not
successfully treat your symptoms. The costs of shipping and extra accessories purchased are
not refundable. To return a device, contact Caputron for a return authorization number.
You may
use any carrier to ship your device back to us, but
we strongly recommend you use delivery
confirmation
. We are not responsible for refunding a lost device if there is no proof that we
received it.
The refund will be processed within 10 business days of receipt of your device.
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