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DazScope
manual
Chapter B : Dazzler parameters
B.4
Troubleshooting
B.4.1
Missing parameters
Some parameters are absolutely required by the software to start. If they are not present, the
software will not start. Some other are considered ”optional” : they are generally written as such
in parameters files comments. The absence of one of these last will not prevent the software to
work.
If you encounter an error message telling that one required parameter is missing, please contact
Fastlite for support on solving the issue.
B.4.2
E-mail reports
Please, in case of any problem, get in touch via e-mail with as much information as possible in
”computer ready format” at the address:
B.4.3
Screen captures
To help us understanding your problem please send us as much screenshots as possible. Irfanview
software can be used to perform screen captures. This software should have been installed by
fastlite on your computer prior to shipment. If you cannot find it for any reason, please reinstall
it : this is free software that you can find on the web.
The procedure is then the following : select Options, then Capture, use defaults. Switch back
to the window to be captured (click into it to bring it to the forefront), and press F11.
Save the captured file using the PNG format, most appropriate for screen dumps.
FASTLITE-9 september 2008